the voice of customer experience technology

Zoom on CX Today

223 pieces · 179 editorial · 44 sponsored · covered since 2022 (47 stories)

CX Today coverage mentioning Zoom, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zoom stories to your CX Today feed.

Editorial coverage

179 pieces · CX Today editorial stories
Zoom Launches ISV Exchange Program That Includes Prominent CX Players
News
Zoom Launches ISV Exchange Program That Includes Prominent CX Players
James Stephen · 3y ago
The Latest BIG News from NICE, Zoom, Zendesk, & Genesys
News
The Latest BIG News from NICE, Zoom, Zendesk, & Genesys
Charlie Mitchell · 3y ago
The Latest BIG News from Zoom, Cisco, Oracle, & Salesforce
News · Agent Experience
The Latest BIG News from Zoom, Cisco, Oracle, & Salesforce
Charlie Mitchell · 3y ago
News · Agent ExperienceZoom Debuts a Workforce Engagement Management SuiteCharlie Mitchell · Sep 18, 2023
News · CX IntelligenceKore.ai Builds Virtual Assistants for the Zoom Contact CenterCharlie Mitchell · Sep 7, 2023
News · CRM & DataThe Latest BIG News from Zoom, Twilio, Five9, Journey and AvayaKieran Devlin · Aug 25, 2023
NewsZoom Reveals Contact Center Customer NumbersJames Stephen · Aug 22, 2023
News · Agent ExperienceThe Latest BIG News from Zoom, Microsoft, Cisco, & AWSCharlie Mitchell · Jul 21, 2023
News · Agent ExperienceZoom Struts Into the Workforce Management SpaceCharlie Mitchell · Jul 18, 2023
News · CX IntelligenceZoom Launches New EU Privacy FeaturesRory Greener · Jun 8, 2023
NewsThe Latest on Zoom's AI Assistant, Twilio's Losses, & a Possible RingCentral-8x8 MergerCharlie Mitchell · Jun 2, 2023
NewsBig CX News from Zoom, Sprinklr, AWS, & QualtricsCharlie Mitchell · May 29, 2023
NewsSay Hello to Claude, The Zoom Contact Center’s New AI AssistantCharlie Mitchell · May 23, 2023
News · CX IntelligenceZoom Revamps Its Conversational Analytics Platform with Generative AICharlie Mitchell · May 17, 2023
News · CRM & DataBig CX News from Salesforce, Zoom, and TwilioCharlie Mitchell · Apr 21, 2023
News · CX IntelligenceCallMiner Integrates Zoom Meetings for Improved Customer InsightsJames Stephen · Apr 21, 2023
NewsAll the Latest CCaaS Announcements from AWS, NICE, and ZoomCharlie Mitchell · Apr 5, 2023
NewsZoom Repurposes Its Contact Center for Use in the MLBJames Stephen · Mar 17, 2023
NewsThe U.S. Government Steps In to Support Zoom, Twilio, and Others After The Silicon Valley Bank CollapsesCharlie Mitchell · Mar 14, 2023
NewsZoom Lands a 2,000-Seat Contact Center DealCharlie Mitchell · Feb 28, 2023
News · CX IntelligenceBig CX News from Google, Avaya, and MicrosoftRyan Smith · Feb 10, 2023
InterviewZoom to Lay Off 15 Percent of Staff, Amidst Enterprise GrowthRory Greener · Feb 8, 2023
News · CX IntelligenceZoom Strengthens Its Conversational Analytics Tool for Sales TeamsCharlie Mitchell · Dec 20, 2022
News · CRM & DataBig CX News from Zoom, Salesforce, and GoogleRyan Smith · Dec 19, 2022
News · CRM & DataZoom Releases Salesforce App for Zoom Team ChatRyan Smith · Dec 14, 2022
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