Short, checked, cited where we can. The announcements, the moves and the things worth a look.
Follow @cxtodaynewsServiceNow has launched Autonomous CRM Engine, an AI-native tool that maps CRM processes, redesigns workflows and helps deploy ServiceNow CRM in weeks. The company says it can also monitor configurations after deployment. Separately, ReSource Point of Sale says ServiceNow CRM has helped cut average resolution times from 8–10 hours to three hours.
In Brief runs on tips. A good nugget is short and specific — a launch, a hire, a funding round, a number, a neat find worth a look — and it lands best with a source link so we can check it and cite it. We read everything and curate what runs; nothing publishes automatically.
File it at the news desk →@cxtodaynews on X ↗Primary source · date · number · named spokesperson. Two of the four and we will usually run it.
