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Tuesday 10 November1 item
SalesforceAgent Experience10 Nov

Salesforce Wants Millisecond Decisions Without Paying for a Full LLM

Salesforce introduced Koa Decisions on November 6, the next version of HyperClassifier, which routes work inside Agentforce. In Salesforce's test it returned a choice in 26 milliseconds, against 1.4 seconds for a general-purpose LLM. It handles images and audio, with plans for Flows, Apex and an API. I would ask how often the cheap answer is the wrong one.

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