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Wednesday 11 November2 items
CX Trust11 Nov

Maersk Investigates Security Incident Involving Legacy System

Maersk is investigating unauthorized access and data extraction from a local legacy system inherited through an acquisition. The company says preliminary findings show no sensitive data disclosed and no evidence that other systems or connected customer and partner platforms were affected. Booking and shipment management continue as normal.

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ServiceNowCX Trust11 Nov

ServiceNow Adds Agentic AI to Integrated Risk Management Platform

ServiceNow is adding agentic AI capabilities to its Integrated Risk Management platform to help businesses identify and address control failures across connected enterprise systems. For customer-facing organizations, this could help identify security gaps, access issues or system weaknesses before they disrupt services or expose customer data.

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Tuesday 10 November3 items
CiscoCX Trust10 Nov

Cisco Adds Anthropic's Claude Mythos to Red-Team Enterprise AI Agents

Cisco has launched new red teaming, agent observability and vulnerability management features. Its AI Defense platform will add Anthropic’s Claude Mythos to help security teams simulate attacks against AI agents before deployment, Splunk Agent Observability enhancements will link AI token spending to agent performance and Cisco IQ will correlate live threat intelligence with exposed network infrastructure.

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AnthropicCX Trust10 Nov

Anthropic Targets Enterprise Cyber Risks With Mythos and Fable 5.2

Mythos 5.2 is designed to identify, reproduce, and help fix software vulnerabilities, with access restricted to its Cyber Verification Program. Fable 5.2 brings related advances in coding, reasoning and technical problem-solving, with safeguards intended to limit misuse. Protecting the systems underpinning customer-facing services is essential to safeguarding personal data, service continuity and customer trust.

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CX Trust10 Nov

Wyndham App Flaw Exposes Salesforce Database Containing Customer Data

A security researcher found a hardcoded password in U.S. hotel chain Wyndham’s Android app that exposed an internal Salesforce database with customer names, email addresses, membership numbers and login tokens. The database held millions of entries, though the number of affected records is unclear. Wyndham says it revoked the credential and found no evidence of unauthorized access.

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