the voice of customer experience technology

Zoom on CX Today

223 pieces · 179 editorial · 44 sponsored · covered since 2022 (47 stories)

CX Today coverage mentioning Zoom, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zoom stories to your CX Today feed.

Editorial coverage

179 pieces · CX Today editorial stories
The Latest BIG News from NICE, Zoom, Zendesk, & Genesys
News
The Latest BIG News from NICE, Zoom, Zendesk, & Genesys
Charlie Mitchell · 3y ago
Theta Lake Talks the Future of Contact Center Compliance at Zoomtopia
Interview
Theta Lake Talks the Future of Contact Center Compliance at Zoomtopia
Rob Scott · 3y ago
Zoom's Meteoric Rise: From Startup to Tech Titan and What's Next at Zoomtopia
Interview
Zoom's Meteoric Rise: From Startup to Tech Titan and What's Next at Zoomtopia
Rob Scott · 3y ago
News · Agent ExperienceThe Latest BIG News from Zoom, Cisco, Oracle, & SalesforceCharlie Mitchell · Sep 22, 2023
InterviewUnifying CCaaS & UCaaS – CX Today RoundtableCharlie Mitchell · Sep 19, 2023
News · Agent ExperienceZoom Debuts a Workforce Engagement Management SuiteCharlie Mitchell · Sep 18, 2023
Interview · CX IntelligenceWhat Is Zoom Revenue Accelerator? Revamping Sales IQRebekah Carter · Sep 15, 2023
News · CX IntelligenceKore.ai Builds Virtual Assistants for the Zoom Contact CenterCharlie Mitchell · Sep 7, 2023
Interview · Agent ExperienceThe Contact Center Suites Buyers Guide 2023: Top TakeawaysCharlie Mitchell · Sep 5, 2023
News · CRM & DataThe Latest BIG News from Zoom, Twilio, Five9, Journey and AvayaKieran Devlin · Aug 25, 2023
NewsZoom Reveals Contact Center Customer NumbersJames Stephen · Aug 22, 2023
Feature · CRM & DataBIG CX News - The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFMCharlie Mitchell · Aug 11, 2023
Interview10 Fascinating Enterprise Contact Center Solutions That Impress In Their InnovationCharlie Mitchell · Aug 2, 2023
News · Agent ExperienceThe Latest BIG News from Zoom, Microsoft, Cisco, & AWSCharlie Mitchell · Jul 21, 2023
News · Agent ExperienceZoom Struts Into the Workforce Management SpaceCharlie Mitchell · Jul 18, 2023
InterviewVideo for Customer Service, Engagement, & Retention – CX Today RoundtableCharlie Mitchell · Jul 18, 2023
FeatureZoom Already Has Hundreds of Contact Center Customers, and It’s Just Getting StartedCharlie Mitchell · Jun 27, 2023
News · CX IntelligenceZoom Launches New EU Privacy FeaturesRory Greener · Jun 8, 2023
NewsThe Latest on Zoom's AI Assistant, Twilio's Losses, & a Possible RingCentral-8x8 MergerCharlie Mitchell · Jun 2, 2023
NewsBig CX News from Zoom, Sprinklr, AWS, & QualtricsCharlie Mitchell · May 29, 2023
NewsSay Hello to Claude, The Zoom Contact Center’s New AI AssistantCharlie Mitchell · May 23, 2023
News · CX IntelligenceZoom Revamps Its Conversational Analytics Platform with Generative AICharlie Mitchell · May 17, 2023
News · CRM & DataBig CX News from Salesforce, Zoom, and TwilioCharlie Mitchell · Apr 21, 2023
News · CX IntelligenceCallMiner Integrates Zoom Meetings for Improved Customer InsightsJames Stephen · Apr 21, 2023
Feature · CX IntelligenceZoom, Oracle to Optimize Telehealth ServicesRory Greener · Apr 20, 2023
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