Zoom on CX Today
223 pieces · 179 editorial · 44 sponsored · covered since 2022 (47 stories)
CX Today coverage mentioning Zoom, newest first. Sponsored stories are identified separately from editorial coverage.
Following adds Zoom stories to your CX Today feed.
All coverage
223 pieces · editorial and sponsored · newest first
NewsZoom Lands Its “Largest Ever” CCaaS Deal, Enjoys 82% Surge In Contact Center CustomersCharlie Mitchell · Nov 26, 2024
Sponsored5 Challenges Facing Contact Centers in 2025 (and How to Overcome Them!)with Zoom · Oct 31, 2024
NewsZoom Drops a Mega Virtual Agent Upgrade, Gives Its Contact Center a GenAI MakeoverCharlie Mitchell · Oct 9, 2024
NewsZoom Releases Three Tools to Simplify Contact Center Agent ExperiencesJames Stephen · Sep 16, 2024
NewsZoom Signs Its Largest-Ever Contact Center Deal, Surpasses 1,100 CCaaS CustomersCharlie Mitchell · Aug 22, 2024
SponsoredMeet Your Customers Where They Are, But Don't Always Keep Them Therewith Zoom · Jul 9, 2024
News · CX IntelligenceLook Who’s Talking! Character.AI Launches Two-Way Avatar Conversation FeatureRhys Fisher · Jul 3, 2024
NewsZoom Adds New Agent-Assist, Translation, & SMS Capabilities to Its Contact CenterCharlie Mitchell · Jun 19, 2024
SponsoredContact Center AI Investment Is Surging. Here’s Why & Where It’s Being Deployedwith Zoom · Jun 13, 2024
SponsoredZoom on Its 246% Spike In Contact Center Deals & the Third Wave of CCaaSwith Zoom · Jun 6, 2024
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