CX Today's Charlie Mitchell hosts Michelle Couture, Global Product Marketing Lead for Customer Experience at Zoom.
In this session, we discuss the following:
- How does Zoom transform the role of AI within the contact center of tomorrow?
- What will this look like in practice?
- Practical examples of how AI will support agents and businesses
- What obstacles will contact centers face on their AI journeys?
Want a recap on Zoom's CX Spotlight session? Watch here.