the latestthe last 30 days, newest first · then the briefs · no algorithm
Explainers & guides.
6 stories · last 30 daysTuesday 22 September
Optimove AI Is Betting Big on Agentic Marketing. Most CRM Teams Aren’t ReadyExplainer· CRM & Data · 22 Sept 2026Friday 18 September
The Flatbot Is Dead. The Real CX Question Is What Replaces It.Explainer· 18 Sept 2026Tuesday 15 September
How Can Community Platforms Turn Peer Engagement Into Retention?Explainer· Community CX · 15 Sept 2026Thursday 3 September
What Does the OpenAI Hack Mean for Salesforce and other CRM Communities?Explainer· Community CX · 3 Sept 2026that’s the last 30 days of stories · the front page curates; this page doesn’t
and in briefthe announcements, sixty words each
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