Short, checked, cited where we can. The announcements, the moves and the things worth a look.
Follow @cxtodaynewsGermany's Bundesliga has selected ServiceNow as its Official CRM Partner, extending the vendor's existing role as its Official Workflow Partner. The football league says that since implementing ServiceNow Customer Service Management in August 2026, it has consolidated its fan services from seven digital channels onto one platform, where 89 percent of enquiries are now resolved at first contact.
In Brief runs on tips. A good nugget is short and specific — a launch, a hire, a funding round, a number, a neat find worth a look — and it lands best with a source link so we can check it and cite it. We read everything and curate what runs; nothing publishes automatically.
File it at the news desk →@cxtodaynews on X ↗Primary source · date · number · named spokesperson. Two of the four and we will usually run it.
