the voice of customer experience technology
The desk · updated through the day

In brief

Short, checked, cited where we can. The announcements, the moves and the things worth a look.

Follow @cxtodaynews
Newest first · last 7 days
Shared item · outside the last 7 days windowBack to the feed
CX Trust13 Oct

Cybersecurity Incident Hits Phase Eight, Hobbs and Whistles IT Systems

TFG London, which owns several U.K. high street fashion brands, has confirmed it identified a cybersecurity incident on October 11, affecting certain IT systems at its Phase Eight, Hobbs and Whistles brands. Its Inside Story and White Stuff brands have not been affected, and its operations in Africa and Australia "run on separate systems and are not affected."

source ↗
Continue in the feed ↓
Seen something we should run?

In Brief runs on tips. A good nugget is short and specific — a launch, a hire, a funding round, a number, a neat find worth a look — and it lands best with a source link so we can check it and cite it. We read everything and curate what runs; nothing publishes automatically.

File it at the news desk →@cxtodaynews on X ↗
What we check

Primary source · date · number · named spokesperson. Two of the four and we will usually run it.