the voice of customer experience technology

Zoom on CX Today

223 pieces · 179 editorial · 44 sponsored · covered since 2022 (47 stories)

CX Today coverage mentioning Zoom, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zoom stories to your CX Today feed.

Editorial coverage

179 pieces · CX Today editorial stories
All the Latest CCaaS Announcements from AWS, NICE, and Zoom
News
All the Latest CCaaS Announcements from AWS, NICE, and Zoom
Charlie Mitchell · 3y ago
Zoom Repurposes Its Contact Center for Use in the MLB
News
Zoom Repurposes Its Contact Center for Use in the MLB
James Stephen · 3y ago
The U.S. Government Steps In to Support Zoom, Twilio, and Others After The Silicon Valley Bank Collapses
News
The U.S. Government Steps In to Support Zoom, Twilio, and Others After The Silicon Valley Bank Collapses
Charlie Mitchell · 3y ago
NewsZoom Lands a 2,000-Seat Contact Center DealCharlie Mitchell · Feb 28, 2023
InterviewCX Predictions for the Remainder of 2023Charlie Mitchell · Feb 22, 2023
News · CX IntelligenceBig CX News from Google, Avaya, and MicrosoftRyan Smith · Feb 10, 2023
InterviewZoom to Lay Off 15 Percent of Staff, Amidst Enterprise GrowthRory Greener · Feb 8, 2023
FeatureWhat to Expect from AWS, Zoom, and Five9 In 2023Charlie Mitchell · Jan 4, 2023
News · CX IntelligenceZoom Strengthens Its Conversational Analytics Tool for Sales TeamsCharlie Mitchell · Dec 20, 2022
News · CRM & DataBig CX News from Zoom, Salesforce, and GoogleRyan Smith · Dec 19, 2022
News · CRM & DataZoom Releases Salesforce App for Zoom Team ChatRyan Smith · Dec 14, 2022
NewsZoom Continues Its Enterprise GrowthCharlie Mitchell · Nov 23, 2022
NewsThe Zoom Contact Center Is Now Available In the UK & IrelandCharlie Mitchell · Nov 17, 2022
NewsZoom Announces Several Partnerships to Strengthen Its CCaaS PlatformCharlie Mitchell · Nov 14, 2022
News · CX IntelligenceZoom Launches a Contact Center Kiosk, Chatbot, and More InnovationsCharlie Mitchell · Nov 8, 2022
Interview · CX IntelligenceZoom Discusses Its New Virtual Agent, IQ Additions, and MoreCharlie Mitchell · Nov 8, 2022
FeatureIs the Second Coming of the “Zoom Boom” Brewing?Charlie Mitchell · Oct 7, 2022
Feature · CX IntelligenceServiceNow Enters New Era with Observability AcquisitionTom Wright · Oct 5, 2022
Feature · Agent ExperienceZoom and ServiceNow Team Up In the Name of Conversational AICharlie Mitchell · Sep 27, 2022
NewsBIG CX NEWS from Zoom, Twilio, and VonageSandra Radlovački · Sep 16, 2022
FeatureZoom Introduces a “Fresh” New Look and Product UpdatesCharlie Mitchell · Sep 13, 2022
NewsZoom Contact Center Sales ‘Exceed Expectations’Zac Wang · Aug 23, 2022
News · Agent ExperienceThe Latest on the Zoom Contact Center (Summer 2022 Update)Charlie Mitchell · Aug 22, 2022
News · CX IntelligenceVerint Releases a New Data Integration for ZoomSandra Radlovački · Aug 10, 2022
NewsBIG CX NEWS from Zoom, Freshworks, and CyaraSandra Radlovački · Jul 29, 2022
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