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Zoho on CX Today

80 pieces · 80 editorial · 0 sponsored · covered since 2022 (16 stories)

CX Today coverage mentioning Zoho, newest first. Sponsored stories are identified separately from editorial coverage.

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80 pieces · editorial and sponsored · newest first
What Article 50 of the EU AI Act Means for European Marketing and Sales Leaders 
Feature · Revenue Tech
What Article 50 of the EU AI Act Means for European Marketing and Sales Leaders 
Francesca Roche · Aug 18, 2026
The Revenue Handoff Problem: Why CX Signals Still Don't Flow Cleanly Into RevTech Stacks
Feature · CRM & Data
The Revenue Handoff Problem: Why CX Signals Still Don't Flow Cleanly Into RevTech Stacks
Nicole Willing · Jun 24, 2026
The Forrester Wave Says AI Will Run Customer Service, CX Leaders Need A New Operating Model
News
The Forrester Wave Says AI Will Run Customer Service, CX Leaders Need A New Operating Model
Rob Wilkinson · Apr 9, 2026
FeatureThe Unification Trap: When One CX Stack Creates More ChaosFrancesca Roche · Mar 10, 2026
News · CX TrustData Privacy Day 2026: Trust Is The New Battleground As Security Threats GrowNicole Willing · Jan 28, 2026
Feature · CRM & Data2025 CX Trends Part 2: AI's Data Problem: Why 2026 Will Be the Year Organizations Stop Chasing Features and Start Fixing InfrastructureFrancesca Roche · Dec 8, 2025
Feature · CX TrustData Sovereignty Becomes a Strategic Imperative Under Europe’s Compliance RulesNicole Willing · Nov 25, 2025
News · CRM & DataZoho One’s Overhaul Aims to Bring Enterprises a More Connected, AI-Ready CX StackNicole Willing · Nov 18, 2025
News · CRM & DataGartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2025: The RundownRhys Fisher · Nov 3, 2025
News · CX IntelligenceBig CX News from AWS, ServiceNow, Forrester & ZohoRhys Fisher · Oct 31, 2025
News · CRM & DataZoho Builds CRM-Based Dealership Platform for Mercedes-Benz IndiaNicole Willing · Oct 28, 2025
News · CRM & DataFree Agents: How Slow AI Adoption Is Pushing Vendors to Drop the PaywallNicole Willing · Oct 21, 2025
Interview · CRM & DataGartner Magic Quadrant for Sales Force Automation Platforms (SFA) 2025: The RundownCharlie Mitchell · Aug 11, 2025
Interview · CRM & DataThe Top CRM Vendors to Consider in 2025Rebekah Carter · Jul 22, 2025
News · CRM & DataBig CX News from Zendesk, AWS, Microsoft, & ZohoCharlie Mitchell · Jul 18, 2025
Interview · CRM & DataWhat Is CRM (Customer Relationship Management)? The Comprehensive GuideRebekah Carter · Jul 17, 2025
News · CRM & DataZoho Makes 5 Major Moves to Expand Its AI PortfolioCharlie Mitchell · Jul 17, 2025
Interview · CX IntelligenceTop Business Intelligence Companies in 2025Rebekah Carter · Jul 17, 2025
Interview · CX IntelligenceGartner Magic Quadrant for Analytics and Business Intelligence (ABI) Platforms 2025: The RundownCharlie Mitchell · Jun 25, 2025
Interview · CRM & Data15 Use Cases for Generative AI in SalesRebekah Carter · Jun 13, 2025
Explainer · CRM & DataZoho vs. Salesforce: CRM Products, Differentiators, & Pricing (A 2025 Comparison)Rebekah Carter · Jun 2, 2025
Interview · CRM & DataThe Ultimate Zoho Career Guide for 2025: Jobs, Salaries, & CertificationsRebekah Carter · May 23, 2025
News · CRM & DataBig CX News from Salesforce, Zoho, NICE, & DialpadRhys Fisher · May 16, 2025
News · CRM & DataZoho CRM for Everyone Is Now Generally Available, with New AI & Orchestration FeaturesCharlie Mitchell · May 14, 2025
Interview · CRM & DataZoho Zia Agents: What Are They, and What Can They Do?Rebekah Carter · May 13, 2025
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