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Salesforce on CX Today

857 pieces · 824 editorial · 33 sponsored · covered since 2022 (82 stories)

CX Today coverage mentioning Salesforce, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Salesforce stories to your CX Today feed.

All coverage

857 pieces · editorial and sponsored · newest first
LLMs v Agentic AI: ComputerTalk on Why LLMs Are Here to Stay
Sponsored · Interview
LLMs v Agentic AI: ComputerTalk on Why LLMs Are Here to Stay
with Salesforce; ComputerTalk · Mar 14, 2025
Genesys & ServiceNow Go Live with Their Unified CCaaS-CRM Offering
News · CRM & Data
Genesys & ServiceNow Go Live with Their Unified CCaaS-CRM Offering
Floyd March · Mar 13, 2025
Former Avaya Employees Join TeKnowledge, Start Implementing Genesys
News
Former Avaya Employees Join TeKnowledge, Start Implementing Genesys
Floyd March · Mar 11, 2025
News · CRM & DataServiceNow Snaps Up Moveworks for $2.8BN, Bids to Be “the Market Leader” in CRMCharlie Mitchell · Mar 10, 2025
News · CRM & DataThe Salesforce Layoffs Latest: Why Is Salesforce Letting 1,000 Employees Go?Floyd March · Mar 10, 2025
News · CRM & DataBig CX News from Salesforce, Mitel, Microsoft, & GenesysCharlie Mitchell · Mar 7, 2025
NewsGenesys Stalls Its IPO Bid, Cites Stock Market VolatilityCharlie Mitchell · Mar 6, 2025
News · CRM & DataSalesforce Presents the Next Generation of Agentforce: 5 Major Talking PointsFloyd March · Mar 5, 2025
News · CRM & DataMicrosoft Releases New AI Agents for Sales Teams, Drops Big Copilot NumbersCharlie Mitchell · Mar 5, 2025
News · CRM & DataKlarna CEO “Tremendously Embarrassed” by Salesforce Fallout, Explains What Really HappenedRhys Fisher · Mar 4, 2025
News · CRM & DataCisco Teams Up with Epic to Unify CCaaS and CRM SoftwareFloyd March · Mar 3, 2025
SponsoredHow Secure is Your Payment Handling System? Data Protection Lessons from SequenceShiftwith Salesforce; SequenceShift · Mar 3, 2025
News · CRM & DataBig CX News from Salesforce, Google, Microsoft & ZoomRhys Fisher · Mar 3, 2025
Explainer · CRM & DataHubSpot Sales Hub: An Introduction, Features, & PricingRebekah Carter · Feb 28, 2025
News · CRM & DataMicrosoft Deploys Thousands of Internal & External AI AgentsRhys Fisher · Feb 28, 2025
News · CRM & DataSalesforce Champions Unheralded Product Growth, Closes 5,000 Agentforce DealsRhys Fisher · Feb 27, 2025
NewsSalesforce Update - The Layoffs, 1,000 Agentforce Deals, & the AI Energy ScoreCharlie Mitchell · Feb 27, 2025
Interview · CRM & DataCustomer Service CRM Features: 20 Features to Look Out ForRebekah Carter · Feb 26, 2025
Interview · Service Operations20 Customer Experience Events to Attend in 2025Floyd March · Feb 26, 2025
InterviewDatamatics CEO: Businesses Are Under Pressure to "Do Something" with AI, But Many Don't Know WhatSophie Austen · Feb 26, 2025
News · CX IntelligenceThe Choice is Yours: Google & Salesforce Team up on AI AgentsRhys Fisher · Feb 24, 2025
News · CRM & DataCondor Chooses Talkdesk to Unify its Customer ExperienceFloyd March · Feb 24, 2025
Interview · CRM & DataHubSpot Service Hub: An Introduction, Features, & PricingRebekah Carter · Feb 24, 2025
News · CRM & DataFive9 Taps Agentforce to Bring Industry-Specific AI Agents to CCaaSFloyd March · Feb 21, 2025
Feature · CRM & DataServiceNow Enters the CRM Market with a Purpose: “We’re Not Just Building a Slightly Better Product”Charlie Mitchell · Feb 20, 2025
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