the voice of customer experience technology

Five9 on CX Today

277 pieces · 200 editorial · 77 sponsored · covered since 2019 (1 story)

CX Today coverage mentioning Five9, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Five9 stories to your CX Today feed.

Editorial coverage

200 pieces · CX Today editorial stories
CEO Chat: Mike Burkland, Five9
Feature
CEO Chat: Mike Burkland, Five9
Dave Michels · 2y ago
Five9 Introduces the “First” Click-and-Customize GenAI Studio for Contact Centers
News
Five9 Introduces the “First” Click-and-Customize GenAI Studio for Contact Centers
Charlie Mitchell · 2y ago
Five9 Appoints Former Gartner Stalwart to Spearhead Global Growth
News
Five9 Appoints Former Gartner Stalwart to Spearhead Global Growth
Rhys Fisher · 2y ago
News · CRM & DataThe Latest BIG News from Salesforce, Alorica, Playvox, & ZoomRhys Fisher · Mar 1, 2024
NewsPlayvox Launches Its WFM Solution on the Five9 CX MarketplaceJames Stephen · Feb 28, 2024
InterviewContact Center Generative AI: Use Cases, Risks, & PredictionsCharlie Mitchell · Jan 25, 2024
NewsFive9’s Intelligent CX Platform Is Now Available on Google Cloud MarketplaceJames Stephen · Jan 18, 2024
InterviewThe 5 Biggest CCaaS Acquisitions of 2023Charlie Mitchell · Jan 12, 2024
InterviewBIG CX News - The Latest on the Zoom-Five9 Acquisition Rumors & RingCentral's CEO DepartureCharlie Mitchell · Dec 19, 2023
NewsThe Latest BIG News from Five9, Zoom, Twilio, & VerintCharlie Mitchell · Dec 8, 2023
NewsFive9 Breaks General Policy to Quash Acquisition RumorsCharlie Mitchell · Dec 6, 2023
NewsFive9 Launches CCaaS Solution for Higher Student EngagementJames Stephen · Nov 17, 2023
NewsTELUS International Partners with Five9 to Evolve Its CCaaS BusinessJames Stephen · Nov 9, 2023
FeatureBIG CX News - The Latest on Cisco's New Contact Center Packages, GenAI In CX, & "CCaaS Deceleration"Charlie Mitchell · Nov 9, 2023
News · Agent ExperienceThe Latest BIG News from AWS, Vonage, Five9, & NICECharlie Mitchell · Nov 3, 2023
NewsFive9 CEO: Enterprise CCaaS Penetration Is Still Less Than 20 PercentCharlie Mitchell · Nov 3, 2023
Interview11 Five9 Contact Center Features for Incredible CXRebekah Carter · Sep 26, 2023
Feature · CRM & DataBIG CX News - The Latest on the Salesforce & Genesys Joint Platform and Five9's Aceyus AcquisitionCharlie Mitchell · Sep 13, 2023
Interview · Agent ExperienceThe Contact Center Suites Buyers Guide 2023: Top TakeawaysCharlie Mitchell · Sep 5, 2023
NewsThe Latest BIG News from Google, Salesforce, Five9, & GenesysCharlie Mitchell · Sep 1, 2023
NewsFive9 Teases New AI Knowledge Distiller Solution, Showcases Its AI Insights DashboardCharlie Mitchell · Aug 29, 2023
News · CRM & DataThe Latest BIG News from Zoom, Twilio, Five9, Journey and AvayaKieran Devlin · Aug 25, 2023
NewsFive9 and Sandbox Banking Expand PartnershipTom Wright · Aug 21, 2023
InterviewVerint and Five9 Research Uncovers Contact Center Inefficiencies and OpportunitiesJames Stephen · Aug 18, 2023
InterviewGartner Critical Capabilities for Contact Center as a Service (CCaaS) 2023: A RecapCharlie Mitchell · Aug 14, 2023
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