the voice of customer experience technology

Cognigy on CX Today

48 pieces · 33 editorial · 15 sponsored · covered since 2021 (1 story)

CX Today coverage mentioning Cognigy, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Cognigy stories to your CX Today feed.

Editorial coverage

33 pieces · CX Today editorial stories
Openreach's Brutal Honesty About What it Really Took to Transform CX at National Scale with NiCE
Interview · Journey Orchestration
Openreach's Brutal Honesty About What it Really Took to Transform CX at National Scale with NiCE
Rhys Fisher · 5mo ago
AI Hallucinations Start With Dirty Data: Governing Knowledge for RAG Agents
Interview · CX Intelligence
AI Hallucinations Start With Dirty Data: Governing Knowledge for RAG Agents
Rebekah Carter · 11mo ago
Gartner Magic Quadrant for Conversational AI Platforms 2025: The Rundown
Interview · CX Intelligence
Gartner Magic Quadrant for Conversational AI Platforms 2025: The Rundown
Charlie Mitchell · 1y ago
Interview · CX IntelligenceThe Opus Research Conversational AI / Self-Service Intelliview 2025: Top TakeawaysCharlie Mitchell · Aug 13, 2025
Interview · CX IntelligenceThe Best Conversational AI Solutions for the Enterprise: Market Leading VendorsCharlie Mitchell · Jul 23, 2025
Interview · CX Intelligence10 Conversational AI Providers to Watch Out for in 2025Charlie Mitchell · Dec 27, 2024
Interview · CRM & Data15 Customer Experience Technology Predictions for 2025Charlie Mitchell · Dec 26, 2024
Interview · CX IntelligenceContact Center Virtual Agents: Trends, Best Practices, & ProvidersCharlie Mitchell · Sep 19, 2024
Interview · CX IntelligenceThe Forrester Wave: Conversational AI For Customer Service 2024 – Top TakeawaysRhys Fisher · May 21, 2024
Interview · CX Intelligence10 Use Cases for a Generative AI ChatbotCharlie Mitchell · Oct 10, 2023
Interview · CX IntelligenceGartner Peer Insights “Voice of the Customer” for Enterprise Conversational AI Platforms 2023Charlie Mitchell · Sep 18, 2023
Interview · CX IntelligenceWhat's Next for the Conversational AI Space? – CX Today RoundtableCharlie Mitchell · May 18, 2023
Interview · CX IntelligenceGartner Magic Quadrant for Enterprise Conversational AI Platforms 2023Charlie Mitchell · Mar 10, 2023
Interview · CX IntelligenceConversational Analytics: Trends, Use Cases, and PredictionsRebekah Carter · Oct 20, 2022
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