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Zoom on CX Today

223 pieces · 179 editorial · 44 sponsored · covered since 2022 (47 stories)

CX Today coverage mentioning Zoom, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zoom stories to your CX Today feed.

All coverage

223 pieces · editorial and sponsored · newest first
What to Expect from AWS, Zoom, and Five9 In 2023
Feature
What to Expect from AWS, Zoom, and Five9 In 2023
Charlie Mitchell · Jan 4, 2023
Zoom Strengthens Its Conversational Analytics Tool for Sales Teams
News · CX Intelligence
Zoom Strengthens Its Conversational Analytics Tool for Sales Teams
Charlie Mitchell · Dec 20, 2022
Big CX News from Zoom, Salesforce, and Google
News · CRM & Data
Big CX News from Zoom, Salesforce, and Google
Ryan Smith · Dec 19, 2022
News · CRM & DataZoom Releases Salesforce App for Zoom Team ChatRyan Smith · Dec 14, 2022
NewsZoom Continues Its Enterprise GrowthCharlie Mitchell · Nov 23, 2022
NewsThe Zoom Contact Center Is Now Available In the UK & IrelandCharlie Mitchell · Nov 17, 2022
NewsZoom Announces Several Partnerships to Strengthen Its CCaaS PlatformCharlie Mitchell · Nov 14, 2022
News · CX IntelligenceZoom Launches a Contact Center Kiosk, Chatbot, and More InnovationsCharlie Mitchell · Nov 8, 2022
Interview · CX IntelligenceZoom Discusses Its New Virtual Agent, IQ Additions, and MoreCharlie Mitchell · Nov 8, 2022
FeatureIs the Second Coming of the “Zoom Boom” Brewing?Charlie Mitchell · Oct 7, 2022
Feature · CX IntelligenceServiceNow Enters New Era with Observability AcquisitionTom Wright · Oct 5, 2022
Feature · Agent ExperienceZoom and ServiceNow Team Up In the Name of Conversational AICharlie Mitchell · Sep 27, 2022
NewsBIG CX NEWS from Zoom, Twilio, and VonageSandra Radlovački · Sep 16, 2022
FeatureZoom Introduces a “Fresh” New Look and Product UpdatesCharlie Mitchell · Sep 13, 2022
NewsZoom Contact Center Sales ‘Exceed Expectations’Zac Wang · Aug 23, 2022
News · Agent ExperienceThe Latest on the Zoom Contact Center (Summer 2022 Update)Charlie Mitchell · Aug 22, 2022
News · CX IntelligenceVerint Releases a New Data Integration for ZoomSandra Radlovački · Aug 10, 2022
NewsBIG CX NEWS from Zoom, Freshworks, and CyaraSandra Radlovački · Jul 29, 2022
NewsZoom Debuts New Capabilities to Enhance Customer Service ExperiencesCharlie Mitchell · Jul 25, 2022
EditorialBIG CX NEWS from Zoom, Medallia, and SabioSandra Radlovački · Jul 15, 2022
News · Agent ExperienceZoom Releases a New WFO Solution for Hybrid TeamsCharlie Mitchell · Jul 13, 2022
InterviewMicrosoft vs. Google vs. Zoom: The Race to CCaaS LeadershipCharlie Mitchell · Jul 12, 2022
FeatureCloud-Based Contact Centre Market to Hit $54.6B by 2027Sandra Radlovački · Jul 6, 2022
NewsBIG CX NEWS from Amazon, Zoom, and CX TodaySandra Radlovački · Jun 24, 2022
News · Agent ExperienceZoom Launches a New Framework for Hybrid WorkingCharlie Mitchell · Jun 22, 2022
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