the voice of customer experience technology

Zoom on CX Today

223 pieces · 179 editorial · 44 sponsored · covered since 2022 (47 stories)

CX Today coverage mentioning Zoom, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zoom stories to your CX Today feed.

All coverage

223 pieces · editorial and sponsored · newest first
The Latest BIG News from Five9, Zoom, Twilio, & Verint
News
The Latest BIG News from Five9, Zoom, Twilio, & Verint
Charlie Mitchell · Dec 8, 2023
Zoom Creates New Contact Center Packages for “Flexibility and Value”
News
Zoom Creates New Contact Center Packages for “Flexibility and Value”
Charlie Mitchell · Dec 7, 2023
The Latest BIG News from Zoom, Verint, Salesforce, & AWS
News
The Latest BIG News from Zoom, Verint, Salesforce, & AWS
Charlie Mitchell · Nov 24, 2023
NewsZoom Partners with PCI PalTom Wright · Nov 24, 2023
NewsZoom Reaches 700 CCaaS Customers, Virtual Agent Growth SoarsCharlie Mitchell · Nov 21, 2023
InterviewThe Top Zoom Contact Center Features to Empower AgentsRebekah Carter · Nov 9, 2023
SponsoredZoom Crowned King of UC at UC Awards; Is CCaaS Next?with Zoom · Nov 8, 2023
NewsThe Latest BIG News from Cisco, Microsoft, Zoom, & SAPCharlie Mitchell · Oct 27, 2023
NewsZoom Launches ISV Exchange Program That Includes Prominent CX PlayersJames Stephen · Oct 26, 2023
SponsoredA Second Zoom Boom Is Coming, and It's in CCaaSwith Zoom · Oct 25, 2023
SponsoredWhat Does Zoom’s Federated AI Mean for its Customers?with Zoom · Oct 24, 2023
SponsoredWhat’s Zoom Doing with AI in the Contact Center?with Zoom · Oct 18, 2023
SponsoredThe Speed of Zoom - 600 New Features in 18 Monthswith Zoom · Oct 12, 2023
Interview · Agent ExperienceZoom Workforce Management Review: Zoom WFM FeaturesRebekah Carter · Oct 10, 2023
NewsThe Latest BIG News from NICE, Zoom, Zendesk, & GenesysCharlie Mitchell · Oct 6, 2023
InterviewTheta Lake Talks the Future of Contact Center Compliance at ZoomtopiaRob Scott · Oct 6, 2023
SponsoredWhy Zoom Docs Isn't Just Another Document Appwith Zoom · Oct 4, 2023
SponsoredDon’t Expect Zoom’s Innovative Streak to Slow Downwith Zoom · Oct 4, 2023
SponsoredZoom Unveils Game-Changing Innovations at Zoomtopia 2023with Zoom · Oct 3, 2023
SponsoredWhat to Expect at Zoomtopia 2023with Zoom · Sep 28, 2023
InterviewZoom's Meteoric Rise: From Startup to Tech Titan and What's Next at ZoomtopiaRob Scott · Sep 26, 2023
News · Agent ExperienceThe Latest BIG News from Zoom, Cisco, Oracle, & SalesforceCharlie Mitchell · Sep 22, 2023
InterviewUnifying CCaaS & UCaaS – CX Today RoundtableCharlie Mitchell · Sep 19, 2023
News · Agent ExperienceZoom Debuts a Workforce Engagement Management SuiteCharlie Mitchell · Sep 18, 2023
Interview · CX IntelligenceWhat Is Zoom Revenue Accelerator? Revamping Sales IQRebekah Carter · Sep 15, 2023
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