the voice of customer experience technology

Zoom on CX Today

223 pieces · 179 editorial · 44 sponsored · covered since 2022 (47 stories)

CX Today coverage mentioning Zoom, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zoom stories to your CX Today feed.

Sponsored content

44 pieces · sponsored · clearly labelled

These stories are marked Sponsored in the CX Today archive. A brand mention alone does not establish who paid for a story.

Zoom Contact Center Checklist: Is it Time to Upgrade your CCaaS Offerings?
Sponsored · Interview
Zoom Contact Center Checklist: Is it Time to Upgrade your CCaaS Offerings?
with Zoom · 2y ago
AI in Workforce Engagement Management: What You're Missing, and What’s Coming
Sponsored · Interview
AI in Workforce Engagement Management: What You're Missing, and What’s Coming
with Zoom · 2y ago
Zoom's New CCaaS Packages: An Inside Look
Sponsored · Interview
Zoom's New CCaaS Packages: An Inside Look
with Zoom · 2y ago
SponsoredPiecing Together Your Contact Center AI Strategy? Start Here.with Zoom · Feb 7, 2024
SponsoredThe Zoom Contact Center AI: 3 Must-Have Capabilities That'll Drive Rapid ROIwith Zoom · Feb 1, 2024
SponsoredThe Zoom Effect Transforming Contact Centers for the Next Generationwith Zoom · Jan 22, 2024
Sponsored5 Contact Center Trends to Keep an Eye on in 2024with Zoom · Jan 18, 2024
SponsoredZoom and the Future of Customer Engagement: Expert Takeswith Zoom · Jan 10, 2024
SponsoredThe Zoom Contact Center: 5 Features That Stand Outwith Zoom · Jan 2, 2024
SponsoredZoom Crowned King of UC at UC Awards; Is CCaaS Next?with Zoom · Nov 8, 2023
SponsoredA Second Zoom Boom Is Coming, and It's in CCaaSwith Zoom · Oct 25, 2023
SponsoredWhat Does Zoom’s Federated AI Mean for its Customers?with Zoom · Oct 24, 2023
SponsoredWhat’s Zoom Doing with AI in the Contact Center?with Zoom · Oct 18, 2023
SponsoredThe Speed of Zoom - 600 New Features in 18 Monthswith Zoom · Oct 12, 2023
SponsoredWhy Zoom Docs Isn't Just Another Document Appwith Zoom · Oct 4, 2023
SponsoredDon’t Expect Zoom’s Innovative Streak to Slow Downwith Zoom · Oct 4, 2023
SponsoredZoom Unveils Game-Changing Innovations at Zoomtopia 2023with Zoom · Oct 3, 2023
SponsoredWhat to Expect at Zoomtopia 2023with Zoom · Sep 28, 2023
SponsoredFive9 and Zoom Present Answer to Customer Loyalty Woes with Zoom; Five9 · Jun 14, 2022
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