the voice of customer experience technology

Zendesk on CX Today

188 pieces · 173 editorial · 15 sponsored · covered since 2022 (49 stories)

CX Today coverage mentioning Zendesk, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zendesk stories to your CX Today feed.

Editorial coverage

173 pieces · CX Today editorial stories
Black Friday Demand Ramps Up: Are You Ready?
News
Black Friday Demand Ramps Up: Are You Ready?
Rebekah Carter · 4y ago
Gartner Magic Quadrant for Sales Force Automation Platforms 2022
Feature · CRM & Data
Gartner Magic Quadrant for Sales Force Automation Platforms 2022
Rebekah Carter · 4y ago
Could Zendesk’s Latest AI Announcements Spell Trouble for the Company?
Feature
Could Zendesk’s Latest AI Announcements Spell Trouble for the Company?
Zac Wang · 4y ago
NewsBIG CX NEWS from Salesforce, Zendesk, and Five9Sandra Radlovački · Sep 23, 2022
NewsZendesk Adds New AI Capabilities to its PortfolioSandra Radlovački · Sep 20, 2022
NewsBIG CX NEWS from Avaya, Zendesk, and MetaSandra Radlovački · Sep 9, 2022
InterviewCustomers Are Becoming Less Patient, Reveals ZendeskSandra Radlovački · Sep 8, 2022
NewsWhat Is New at Zendesk?  Sandra Radlovački · Sep 7, 2022
Feature · Agent ExperienceReimagining the Helpdesk: CX Today Expert Round TableZac Wang · Aug 24, 2022
NewsThe Latest BIG News from Avaya, Microsoft, and ZendeskCharlie Mitchell · Aug 17, 2022
Interview · CX IntelligenceZendesk Research: Customers Are Still Frustrated with ChatbotsCharlie Mitchell · Aug 11, 2022
Interview · CRM & DataForrester Wave for Core CRM Solutions 2022Charlie Mitchell · Aug 9, 2022
Feature · CX IntelligenceZendesk Reports Q2 Losses – How Will It Bounce Back?Charlie Mitchell · Aug 1, 2022
NewsBIG CX NEWS from Zoom, Freshworks, and CyaraSandra Radlovački · Jul 29, 2022
NewsZendesk Teams Up With Momentive to Announce a New IntegrationCharlie Mitchell · Jul 28, 2022
NewsBIG CX NEWS from Microsoft, Zendesk, and LivePersonSandra Radlovački · Jul 22, 2022
NewsUnbabel Integrates with Zendesk to Offer Real-Time TranslationsSandra Radlovački · Jul 20, 2022
Interview · CRM & DataThe Future of Zendesk Following Its AcquisitionCharlie Mitchell · Jul 15, 2022
EditorialRetail Case Study in Focus: Zendesk and Ingersoll RandRebekah Carter · Jul 15, 2022
EditorialTop CX Vendors Majoring in Retail and DistributionRebekah Carter · Jul 13, 2022
Editorial8 Insightful Retail and Distribution Case Studies to Read in 2022Rebekah Carter · Jul 7, 2022
NewsBIG CX NEWS from Avaya, Zendesk, and QualtricsSandra Radlovački · Jul 1, 2022
News · CRM & Data“A New Chapter!” Investor Group Acquires Zendesk for $10.2BNCharlie Mitchell · Jun 27, 2022
Interview · CRM & DataEnabling Awesome CX in CRM: CX Today Expert Round TableCharlie Mitchell · Jun 24, 2022
Explainer · CRM & DataOur Most Popular CRM Solution Reviews for 2022Rebekah Carter · Jun 16, 2022
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