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Zendesk on CX Today

188 pieces · 173 editorial · 15 sponsored · covered since 2022 (49 stories)

CX Today coverage mentioning Zendesk, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zendesk stories to your CX Today feed.

All coverage

188 pieces · editorial and sponsored · newest first
Big CX News From Salesforce, Microsoft, Zendesk, & Vonage
News · CRM & Data
Big CX News From Salesforce, Microsoft, Zendesk, & Vonage
Rhys Fisher · Apr 19, 2024
Zendesk Announces Anthropic and AWS Collaborations – Targets AI Improvements
News · CRM & Data
Zendesk Announces Anthropic and AWS Collaborations – Targets AI Improvements
Rhys Fisher · Apr 17, 2024
Zendesk Announces AI Service Suite Revamp, Claims to Offer the "Most Complete Service Solution"
News · CRM & Data
Zendesk Announces AI Service Suite Revamp, Claims to Offer the "Most Complete Service Solution"
Rhys Fisher · Apr 16, 2024
News · CRM & DataBig CX News From Google, HubSpot, SAP, & Five9Rhys Fisher · Apr 12, 2024
News · CRM & DataFive9 Tightens Its Telephony Integration with Zendesk, Improves Voice Data ManagementCharlie Mitchell · Apr 11, 2024
NewsZendesk Appoints New Chief Legal Officer – The Start of a Trend?Rhys Fisher · Mar 28, 2024
Feature · CRM & DataThe Acquisition of Ultimate May Transform Zendesk. Here’s How.Charlie Mitchell · Mar 19, 2024
News · CRM & DataBig CX News from Gartner, Oracle, Zendesk, and SAPRhys Fisher · Mar 15, 2024
News · CX IntelligenceZendesk to Acquire Service Automation Provider UltimateKieran Devlin · Mar 13, 2024
Interview · CRM & DataThe Forrester Wave for Customer Service Solutions 2024: Top TakeawaysCharlie Mitchell · Mar 7, 2024
Interview · CX IntelligenceThe Best Customer Experience Analytics Tools for 2024Rebekah Carter · Feb 9, 2024
News · CRM & DataZendesk Is 43 Percent Cheaper Than Salesforce Service Cloud, Finds Nucleus ResearchJames Stephen · Jan 29, 2024
InterviewBIG CX News - The Latest on Twilio's CEO Change & Zendesk's Klaus AcquisitionCharlie Mitchell · Jan 24, 2024
Feature · Agent ExperienceThe Zendesk-Klaus Acquisition: 3 Major Talking PointsCharlie Mitchell · Jan 23, 2024
News · Agent ExperienceThe Latest BIG News from Twilio, Zendesk, Calabrio, & MicrosoftCharlie Mitchell · Jan 12, 2024
InterviewThe 5 Biggest CCaaS Acquisitions of 2023Charlie Mitchell · Jan 12, 2024
NewsZendesk Acquires Klaus, Creates a Comprehensive WEM PortfolioJames Stephen · Jan 9, 2024
InterviewImmersive Customer Experience: Examples, Trends, and ProvidersCharlie Mitchell · Dec 21, 2023
SponsoredGenerative AI for Contact Center Agents: Demos and a Discussionwith Zendesk · Dec 7, 2023
InterviewThe Best Zendesk Features for CX ProductivityRebekah Carter · Nov 14, 2023
NewsZendesk’s New No-Code Personalisation Tools to Ensure Customer LoyaltyRory Greener · Nov 10, 2023
Interview · CRM & DataGartner Magic Quadrant for the CRM Customer Engagement Center 2023Charlie Mitchell · Nov 8, 2023
NewsThe Latest BIG News from NICE, Zoom, Zendesk, & GenesysCharlie Mitchell · Oct 6, 2023
News · CRM & DataZendesk Expands Its Generative AI Capabilities, Announces New Safeguards & ControlsCharlie Mitchell · Oct 4, 2023
Interview · Agent ExperienceThe Top Employee Experience Platform OptionsRebekah Carter · Sep 29, 2023
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