the voice of customer experience technology

ServiceNow on CX Today

184 pieces · 177 editorial · 7 sponsored · covered since 2022 (15 stories)

CX Today coverage mentioning ServiceNow, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds ServiceNow stories to your CX Today feed.

Editorial coverage

177 pieces · CX Today editorial stories
ServiceNow Debuts Agentic Playbooks to “Set a New Standard” for Workflow Automation
News · CRM & Data
ServiceNow Debuts Agentic Playbooks to “Set a New Standard” for Workflow Automation
Charlie Mitchell · 1y ago
Genesys Deepens Its ServiceNow Partnership, Releases New Agentic AI & Orchestration Capabilities
News
Genesys Deepens Its ServiceNow Partnership, Releases New Agentic AI & Orchestration Capabilities
Charlie Mitchell · 1y ago
Big CX News from Salesforce, ServiceNow, HubSpot & Microsoft
News · CRM & Data
Big CX News from Salesforce, ServiceNow, HubSpot & Microsoft
Rhys Fisher · 1y ago
NewsServiceNow Hasn’t Cut Its Customer Service Headcount, Despite Deflecting 75% of CasesRhys Fisher · Sep 1, 2025
Feature · CRM & DataServiceNow on a Possible Expansion Into Marketing CRMs & Its Big Genesys InvestmentCharlie Mitchell · Aug 21, 2025
News · CRM & DataThe Big $1.5BN ServiceNow and Salesforce Investment in Genesys: 3 Hot TakesCharlie Mitchell · Aug 6, 2025
News · CRM & DataSalesforce & ServiceNow Invest $1.5BN in GenesysCharlie Mitchell · Jul 31, 2025
News · CRM & DataServiceNow on the Upcoming “Extinction” of Traditional CRM, Its Big Google Deal, and HiringRhys Fisher · Jul 29, 2025
News · CRM & DataBig CX News from SAP, ServiceNow, OpenAI & ZoomRhys Fisher · Jul 25, 2025
News · CRM & DataServiceNow Dismisses Concerns Over Its Moveworks Acquisition, Fires a Warning to the CRM IndustryCharlie Mitchell · Jul 24, 2025
Interview · CRM & DataThe Top CRM Vendors to Consider in 2025Rebekah Carter · Jul 22, 2025
News · CRM & DataHMRC Opens Up Bidding for It CRM Mega-Contract, Now Worth $2.7BNFloyd March · Jul 21, 2025
News · CRM & DataServiceNow's Moveworks Deal in Danger Amid Antitrust Concerns, ReportsRhys Fisher · Jul 21, 2025
News · CRM & DataServiceNow's Internal AI Agents Generate $350M in Added Value, Spark Debate on Future of JobsFloyd March · Jul 15, 2025
InterviewTop Enterprise ERP Vendors: Secure, Scalable & IntelligentRebekah Carter · Jul 15, 2025
Feature · CRM & DataSalesforce Follows ServiceNow's Lead, Pivots to Building AI Agent EcosystemsCharlie Mitchell · Jul 7, 2025
Interview · CRM & DataWhat Is ServiceNow University? An Introductory GuideRebekah Carter · Jun 30, 2025
News · CRM & DataBig CX News from Salesforce, NVIDIA, ServiceNow, Cisco & MicrosoftRhys Fisher · May 30, 2025
News · CRM & DataThe New NICE and ServiceNow Partnership Is More Than Just Another CCaaS-CRM IntegrationCharlie Mitchell · May 26, 2025
News · CX IntelligenceNVIDIA CEO: ServiceNow Is Destined to Be the Best Platform for Enterprise AI AgentsRhys Fisher · May 23, 2025
NewsZoom and ServiceNow Deliver the Deepest CCaaS-CRM Integration YetCharlie Mitchell · May 15, 2025
Feature · CRM & DataServiceNow Knowledge 2025: 5 Top TakeawaysCharlie Mitchell · May 13, 2025
News · CRM & DataThe Latest BIG News from ServiceNow, Salesforce, SAP, & TalkdeskCharlie Mitchell · May 9, 2025
News · CRM & DataServiceNow Knowledge 2025: All 11 Major AnnouncementsCharlie Mitchell · May 7, 2025
News · CRM & DataServiceNow Unveils a Unified CRM Platform to Disrupt an “Industry Built on Outdated Systems”Charlie Mitchell · May 6, 2025
Page 4 of 8 · 76–100 of 177