the voice of customer experience technology

Salesforce on CX Today

857 pieces · 824 editorial · 33 sponsored · covered since 2022 (82 stories)

CX Today coverage mentioning Salesforce, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Salesforce stories to your CX Today feed.

Editorial coverage

824 pieces · CX Today editorial stories
The Microsoft Copilot of Today vs. Tomorrow: Don’t Write It Off Just Yet
Interview · CX Intelligence
The Microsoft Copilot of Today vs. Tomorrow: Don’t Write It Off Just Yet
Charlie Mitchell · 1y ago
44% of Service Leaders Explored a Customer-Facing GenAI Voicebot in 2024
News · CX Intelligence
44% of Service Leaders Explored a Customer-Facing GenAI Voicebot in 2024
Rhys Fisher · 1y ago
Big CX News from Salesforce, HubSpot, Microsoft & Five9
News · CRM & Data
Big CX News from Salesforce, HubSpot, Microsoft & Five9
Rhys Fisher · 1y ago
News · CRM & DataSalesforce Expands Service Cloud with Employee ServiceCharlie Mitchell · Dec 12, 2024
News · CRM & DataKlarna Didn't Replace Salesforce & Workday with AI; It Replaced Them with Alternative SaaS AppsCharlie Mitchell · Dec 11, 2024
FeatureAWS re:Invent 2024: 5 Top Takeaways for Customer Experience EggheadsCharlie Mitchell · Dec 10, 2024
News · CRM & DataLoop Acquires Wonderment, Brings Two Close Shopify Partners TogetherRhys Fisher · Dec 10, 2024
NewsBig CX News from AWS, Verint, Kore.ai, & TwilioCharlie Mitchell · Dec 6, 2024
News · Agent ExperienceVerint Acquires Cogito, Develops a Bot That Scores Live Customer ConversationsCharlie Mitchell · Dec 5, 2024
News · CX IntelligenceKore.ai Releases an Agentic AI Platform, Aims to “Transform How Enterprises Operate”Charlie Mitchell · Dec 4, 2024
News · CRM & DataSalesforce CEO Jabs Copilot Again: “It's Just Repackaged ChatGPT”Rhys Fisher · Dec 4, 2024
NewsAWS Gives Amazon Connect a GenAI Facelift, Makes 10 Big CCaaS AnnouncementsCharlie Mitchell · Dec 2, 2024
News · CRM & DataThe Latest BIG News from Salesforce, Zoom, Twilio, & IBMRhys Fisher · Nov 29, 2024
News · CRM & DataSalesforce Expands Its Contact Center Integration Program, Leads a New Era of CX ConvergenceCharlie Mitchell · Nov 28, 2024
News · CRM & DataSalesforce’s Agentforce Testing Center Ensures Accurate Agent ResponsesJames Stephen · Nov 27, 2024
NewsThe Contact Center Advanced Buyers Guide 2024: 10 Top TakeawaysCharlie Mitchell · Nov 26, 2024
News · CX IntelligenceIBM Introduces an Orchestration Tool to “Supervise” AI AgentsRhys Fisher · Nov 25, 2024
News · CRM & DataThe Latest BIG News from Microsoft, Salesforce, SAP, & TalkdeskRhys Fisher · Nov 22, 2024
News · CRM & DataTalkdesk Introduces an Offering That Embeds CCaaS Tools Into CRM PlatformsRhys Fisher · Nov 21, 2024
News · CRM & DataSalesforce Completes Its Own Company Acquisition, Ignites Ownership vs. Partnership DebateRhys Fisher · Nov 20, 2024
NewsAWS Enables Proactive and Personalized Campaigns Through Amazon ConnectRhys Fisher · Nov 19, 2024
News · CRM & DataMicrosoft’s Autonomous Agents Are Now Available In Public PreviewCharlie Mitchell · Nov 19, 2024
News · CRM & DataThe Latest BIG News from Five9, Dialpad, Salesforce, & ZendeskRhys Fisher · Nov 15, 2024
News · CRM & DataShopify Rules Out a CRM Push After Salesforce BeefRhys Fisher · Nov 14, 2024
News · CX IntelligenceCognigy Enters the Agentic AI Conversation, Promises to “Outperform” Anything Else on the MarketRhys Fisher · Nov 14, 2024
Page 21 of 33 · 501–525 of 824