IBM has unveiled an orchestrator for autonomous AI agents: watsonx Orchestrate.
Described by IBM as a "supervisor of how work gets done", the tool acts as the octopus head across the various autonomous AI agent suites that the business leverages.
The user can then - in natural language - tell the orchestrator which task they'd like an AI agent to automate.
From there, it pinpoints a relevant AI agent, finds pertinent internal knowledge to ground the AI Agent, and helps the user set it up.
Users can leverage a low-code interface to manage and equip agents with the necessary business logic to "ensure these autonomous systems remain grounded in business rules." They may also interact with watsonx Orchestrate via natural language.
IBM believes that these orchestration capabilities will lead to simplified decision-making and improved tool discoverability.
As such, it can help businesses boost productivity and streamline the working experience across various departments.
AI Agents for Business
IBM announced plans for a new set of enterprise AI agents alongside its new orchestrator.
The tech giant claims that the agents combine domain expertise, business logic, and advanced GenAI to boost efficiency and productivity.
In addition, the company believes that the sector-specific innovations will help to accelerate deployment and enhance impact across business functions.
The first of these solutions to go live in beta on the IBM watsonx Orchestrate catalog is AI agents for HR.
The Rise of Agentic AI
IBM is the latest big-name CX vendor to make a move in what is fast becoming the most significant tech development in the space.
