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Microsoft on CX Today

378 pieces · 371 editorial · 7 sponsored · covered since 2019 (1 story)

CX Today coverage mentioning Microsoft, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Microsoft stories to your CX Today feed.

Editorial coverage

371 pieces · CX Today editorial stories
Are Microsoft and Cisco Teaming Up to Take Over Enterprise Communications?
Feature
Are Microsoft and Cisco Teaming Up to Take Over Enterprise Communications?
Charlie Mitchell · 3y ago
Microsoft Picks Digital Perseverance as a Critical CX Goal for 2023
News
Microsoft Picks Digital Perseverance as a Critical CX Goal for 2023
Charlie Mitchell · 3y ago
What to Expect from AWS, Zoom, and Five9 In 2023
Feature
What to Expect from AWS, Zoom, and Five9 In 2023
Charlie Mitchell · 3y ago
News · CRM & DataMicrosoft Makes It Easier to Integrate Teams With a CRMCharlie Mitchell · Nov 24, 2022
NewsMicrosoft's New CCaaS Features Improve Data ManagementRyan Smith · Nov 23, 2022
Interview · CX IntelligenceGartner Magic Quadrant for Cloud Infrastructure and Platform Services 2022Rebekah Carter · Nov 10, 2022
Feature · Agent ExperienceMicrosoft Viva Hits 20 Million Monthly Active UsersCharlie Mitchell · Oct 27, 2022
Interview · CRM & DataGartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises 2022Rebekah Carter · Oct 20, 2022
FeatureMicrosoft and Cisco Confirm Link-Up: What Does It Mean for Enterprise Communications?Charlie Mitchell · Oct 17, 2022
News · CX IntelligenceMicrosoft Ups the Ante On Conversational AICharlie Mitchell · Oct 12, 2022
Feature · CRM & DataGartner Magic Quadrant for Sales Force Automation Platforms 2022Rebekah Carter · Oct 11, 2022
FeatureWhat to Expect from the Microsoft Digital Contact Center This FallCharlie Mitchell · Sep 2, 2022
NewsMicrosoft Pulls Its CCaaS Solution Closer to TeamsCharlie Mitchell · Aug 18, 2022
NewsThe Latest BIG News from Avaya, Microsoft, and ZendeskCharlie Mitchell · Aug 17, 2022
NewsMicrosoft Lays Off Its Consumer Retention TeamCharlie Mitchell · Aug 16, 2022
Interview · CRM & DataForrester Wave for Core CRM Solutions 2022Charlie Mitchell · Aug 9, 2022
FeatureAssessing the Microsoft Digital Contact CenterCharlie Mitchell · Aug 8, 2022
News · CX IntelligenceReputation Integrates with Microsoft Dynamics 365Sandra Radlovački · Aug 4, 2022
FeatureMicrosoft Discusses its New Digital Contact Center PlatformCharlie Mitchell · Aug 1, 2022
Explainer · CX IntelligenceTop 8 Business Intelligence ToolsCX Today Team · Jul 28, 2022
NewsIs Microsoft Outgrowing the CX Market?Charlie Mitchell · Jul 27, 2022
EditorialInfobip Adds WhatsApp and SMS to Microsoft Dynamics 365 SalesSandra Radlovački · Jul 26, 2022
NewsBIG CX NEWS from Microsoft, Zendesk, and LivePersonSandra Radlovački · Jul 22, 2022
News · CX IntelligenceOracle Database Services Are Now Available on Microsoft AzureCharlie Mitchell · Jul 22, 2022
InterviewWhere Does Microsoft Now Sit In the CCaaS Space?Charlie Mitchell · Jul 21, 2022
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