Assessing the Microsoft Digital Contact Center

In this session we discuss the following:

• First impressions of the Microsoft Digital Contact Center Platform
• The most impressive capabilities of the CCaaS solution
• How the entrance of Microsoft will shake up the CCaaS space
• Comparisons to other recent entrants into the space, such as Google, Amazon, and Zoom

If you're looking for more information on this topic, visit: Microsoft Launches a Digital Contact Center Platform

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