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Microsoft on CX Today

378 pieces · 371 editorial · 7 sponsored · covered since 2019 (1 story)

CX Today coverage mentioning Microsoft, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Microsoft stories to your CX Today feed.

Sponsored content

7 pieces · sponsored · clearly labelled

These stories are marked Sponsored in the CX Today archive. A brand mention alone does not establish who paid for a story.

CCW 2026: From Crisis Moments to Contained: easyJet's Contact Center Transformation with Microsoft
Sponsored · Interview
CCW 2026: From Crisis Moments to Contained: easyJet's Contact Center Transformation with Microsoft
with Microsoft · 3mo ago
Explainer: How CRM Automation Can Drive ROI Across Sales, Marketing, and Service
Sponsored · Interview
Explainer: How CRM Automation Can Drive ROI Across Sales, Marketing, and Service
with NICE; Salesforce; Microsoft · 1y ago
Microsoft-Centric Contact Center: A Unified Approach with Dynamics, Teams, Office 365, and AI 
Sponsored · Interview
Microsoft-Centric Contact Center: A Unified Approach with Dynamics, Teams, Office 365, and AI 
with Microsoft; Bright Pattern · 2y ago
SponsoredNew CCaaS Entrants Must Not Smother Innovationwith Salesforce; Google; Microsoft; ComputerTalk · Mar 10, 2023
SponsoredHow to Integrate Microsoft Teams into the Contact Centerwith Synoptek · Jan 17, 2022
SponsoredUsing Microsoft Teams in the Contact Centrewith Enghouse Interactive · Jan 13, 2022
SponsoredUnlocking Microsoft Teams APIs will Unleash CX Successwith Enghouse Interactive · Jul 9, 2019
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