Genesys on CX Today
233 pieces · 221 editorial · 12 sponsored · covered since 2019 (3 stories)
CX Today coverage mentioning Genesys, newest first. Sponsored stories are identified separately from editorial coverage.
Following adds Genesys stories to your CX Today feed.
All coverage
233 pieces · editorial and sponsored · newest first
Interview · CRM & DataLook Beyond the Horizon to Gain a Competitive CX AdvantageGinger Conlon · Dec 1, 2023
NewsKore.ai Releases a Conversational IVR for the Genesys Cloud CX PlatformJames Stephen · Oct 11, 2023
NewsMTN Cuts Its Contact Volumes by 40 Percent After Deploying the Genesys Cloud CX PlatformJames Stephen · Oct 2, 2023
SponsoredMigrating to CCaaS with Genesys: Answering the "Why" and "How"with Genesys; Verizon · Sep 13, 2023
Feature · CRM & DataBIG CX News - The Latest on the Salesforce & Genesys Joint Platform and Five9's Aceyus AcquisitionCharlie Mitchell · Sep 13, 2023
Feature · CRM & DataThe CX Cloud from Genesys and Salesforce Is a Gamechanger. Here’s WhyCharlie Mitchell · Sep 12, 2023
SponsoredGenesys Introduces Its Approach to Sector-Specific CCaaS Innovation, Talks Insurancewith Genesys; Verizon · Sep 11, 2023
NewsThe Latest BIG News from Genesys, Salesforce, Sprinklr, Microsoft, & AWSCharlie Mitchell · Sep 8, 2023
News · CRM & DataGenesys and Salesforce Announce a Joint Platform for CCaaS and CRMCharlie Mitchell · Sep 6, 2023
Interview · Agent ExperienceThe Contact Center Suites Buyers Guide 2023: Top TakeawaysCharlie Mitchell · Sep 5, 2023
InterviewLighthouse Works and Genesys Collab Generates 25% of New U.S. Jobs for Blind PeopleCharlie Mitchell · Aug 15, 2023
InterviewGartner Critical Capabilities for Contact Center as a Service (CCaaS) 2023: A RecapCharlie Mitchell · Aug 14, 2023
SponsoredHow to Unlock a Complete Picture of Your Customer Experience Performancewith Genesys; Verizon · Aug 10, 2023
InterviewGartner Magic Quadrant for Contact Center as a Service (CCaaS) 2023Charlie Mitchell · Aug 8, 2023
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