Where the industry meets.
The gatherings that set the workplace technology agenda, curated, with a plain word on why each one matters. Where we’re attending, we say so, and the coverage lands here afterwards.
Invitation-only gathering of senior UK customer-management leaders focused on CX operations, AI-led service and peer benchmarking, not a mass expo floor.
Retail's largest annual gathering returns to New York's Javits Center (10–12 January 2027), where CX, retail media, AI and supply-chain tech meet store and digital operators.
A major North American contact centre and customer experience conference covering CX strategy, AI and workforce technology.
Cisco's European technology conference covering networking, security, collaboration and AI, including customer engagement tools.
Nothing on CX AI has wrapped recently.
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