Where the industry meets.
The gatherings that set the workplace technology agenda, curated, with a plain word on why each one matters. Where we’re attending, we say so, and the coverage lands here afterwards.
Invitation-only gathering of senior UK customer-management leaders focused on CX operations, AI-led service and peer benchmarking, not a mass expo floor.
Retail's largest annual gathering returns to New York's Javits Center (10–12 January 2027), where CX, retail media, AI and supply-chain tech meet store and digital operators.
A major North American contact centre and customer experience conference covering CX strategy, AI and workforce technology.
Cisco's European technology conference covering networking, security, collaboration and AI, including customer engagement tools.
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