the events calendarcurated by the newsroom · listing is editorial, never paid · dates confirmed with organizers
Where the industry meets.
The gatherings that set the workplace technology agenda, curated, with a plain word on why each one matters. Where we’re attending, we say so, and the coverage lands here afterwards.
on the beatall beatsContact CenterCRM & DataCX TrustJourney OrchestrationAgent ExperienceService OperationsCX AIRevenue Tech
coming up
London, UK
CCW UK Executive Exchange 2027executive exchange
Invitation-only gathering of senior UK customer-management leaders focused on CX operations, AI-led service and peer benchmarking, not a mass expo floor.
Orlando, USA
A major North American contact centre and customer experience conference covering CX strategy, AI and workforce technology.
just happenedwith our coverage, so you can skip the recap videos
Nothing on Agent Experience has wrapped recently.
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