the voice of customer experience technology

Zoom on CX Today

223 pieces · 179 editorial · 44 sponsored · covered since 2022 (47 stories)

CX Today coverage mentioning Zoom, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zoom stories to your CX Today feed.

Editorial coverage

179 pieces · CX Today editorial stories
Zoom Debuts New Capabilities to Enhance Customer Service Experiences
News
Zoom Debuts New Capabilities to Enhance Customer Service Experiences
Charlie Mitchell · 4y ago
BIG CX NEWS from Zoom, Medallia, and Sabio
Editorial
BIG CX NEWS from Zoom, Medallia, and Sabio
Sandra Radlovački · 4y ago
Zoom Releases a New WFO Solution for Hybrid Teams
News · Agent Experience
Zoom Releases a New WFO Solution for Hybrid Teams
Charlie Mitchell · 4y ago
InterviewMicrosoft vs. Google vs. Zoom: The Race to CCaaS LeadershipCharlie Mitchell · Jul 12, 2022
FeatureCloud-Based Contact Centre Market to Hit $54.6B by 2027Sandra Radlovački · Jul 6, 2022
NewsBIG CX NEWS from Amazon, Zoom, and CX TodaySandra Radlovački · Jun 24, 2022
News · Agent ExperienceZoom Launches a New Framework for Hybrid WorkingCharlie Mitchell · Jun 22, 2022
EditorialBIG CX NEWS from Zoom, Five9, and DialpadSandra Radlovački · Jun 10, 2022
Interview · CX IntelligenceZoom IQ for Sales: What You Need to KnowCX Today Team · Jun 10, 2022
InterviewAssessing the Google, Microsoft, Zoom, and Cisco Contact Centre SolutionsCharlie Mitchell · Jun 8, 2022
NewsZoom Expands Its Genesys PartnershipCharlie Mitchell · Jun 6, 2022
NewsZoom Ventures: A Space for CX InnovationCharlie Mitchell · May 30, 2022
NewsBIG CX NEWS from Zoom, SAP, and WhatsAppSandra Radlovački · May 27, 2022
News · CX IntelligenceZoom Teases Its Contact Center AI RoadmapCharlie Mitchell · May 24, 2022
NewsBIG CX NEWS from Zoom, Zendesk, and AvayaSandra Radlovački · May 13, 2022
News · CX IntelligenceZoom Bolsters Conversational AI with M&ATom Wright · May 12, 2022
NewsBIG CX NEWS from Medallia, Five9, and ZoomSandra Radlovački · Apr 25, 2022
NewsZoom Discusses Its New Conversational Intelligence SolutionCharlie Mitchell · Apr 22, 2022
NewsZoom Bolsters Its Contact Center Solution With New InnovationsCharlie Mitchell · Apr 21, 2022
NewsBIG CX NEWS from Zoom, Genesys, and ZendeskSandra Radlovački · Apr 19, 2022
InterviewThe Most Innovative CX Video Vendors to Watch in 2022Rebekah Carter · Apr 14, 2022
News · CX IntelligenceZoom Launches a Conversational Analytics SolutionCharlie Mitchell · Apr 13, 2022
NewsGenesys, Five9, and Zoom Invest in CrestaSandra Radlovački · Mar 22, 2022
NewsBIG CX NEWS from Google, Avaya, and ZoomSandra Radlovački · Mar 15, 2022
NewsCombining UCaaS and CCaaS: Zoom Senses an OpportunityCharlie Mitchell · Mar 9, 2022
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