Today marks the launch of Zoom Ventures, a collaboration platform where members receive investment from Zoom to innovate.
The venture capital arm welcomes companies aiming to deliver exceptional CX, alongside those striving to revolutionize the workplace and enhance hybrid workforce collaboration.
In building such an ecosystem, the goal is to advance the global companies aligned to Zoom and team up with exciting disruptors across the CX and UC arenas.
Already, Zoom has a track record of doing precisely that, recently investing in Cresta AI – a real-time intelligence tool that aims to surface conversational customer insights.
Last year, the company also made notable investments in Genesys, Avoma, and Mio.
However, Zoom Ventures indicates that the vendor is kicking things up a notch. As Sanjay Rao, Head of Corporate Development, M&A Strategy and Zoom Ventures, stated:
It’s our goal to drive ecosystem innovation for like-minded organizations through Zoom Ventures.
"Since August 2021, we’ve invested in more than 25 portfolio companies building innovative solutions with Zoom. We’ll continue to explore new investment opportunities in our developer ecosystem to help deliver more innovation for our customers"