the voice of customer experience technology

Zendesk on CX Today

188 pieces · 173 editorial · 15 sponsored · covered since 2022 (49 stories)

CX Today coverage mentioning Zendesk, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zendesk stories to your CX Today feed.

Editorial coverage

173 pieces · CX Today editorial stories
Zendesk Launches an AI Agent Builder, Enhances Its Agent Copilot
News · CRM & Data
Zendesk Launches an AI Agent Builder, Enhances Its Agent Copilot
Charlie Mitchell · 2y ago
Big CX News from Zendesk, Cisco, Oracle & Five9
News · CRM & Data
Big CX News from Zendesk, Cisco, Oracle & Five9
Rhys Fisher · 2y ago
Zendesk Unveils “Industry First” Outcome-Based Pricing Model
Interview · CRM & Data
Zendesk Unveils “Industry First” Outcome-Based Pricing Model
Rhys Fisher · 2y ago
News · CRM & DataZendesk Report Predicts the End of Customer Wait TimesRhys Fisher · Aug 22, 2024
News · CRM & DataBig CX News from NICE, Zendesk, Meta & Five9Rhys Fisher · Aug 16, 2024
News · CRM & DataZendesk Teams with Meta to Launch Customer Messaging AppRhys Fisher · Aug 14, 2024
News · CX IntelligenceZendesk Targets “Essential” AI Startups with Global VC ArmRhys Fisher · Jun 21, 2024
News · CRM & DataBig CX News from Salesforce, Zendesk, Pegasystems & VerintRhys Fisher · May 3, 2024
News · Agent ExperienceZendesk Enters the Workforce Engagement Market with a Deep OfferingCharlie Mitchell · May 2, 2024
News · CRM & DataBig CX News From Salesforce, Microsoft, Zendesk, & VonageRhys Fisher · Apr 19, 2024
News · CRM & DataZendesk Announces Anthropic and AWS Collaborations – Targets AI ImprovementsRhys Fisher · Apr 17, 2024
News · CRM & DataZendesk Announces AI Service Suite Revamp, Claims to Offer the "Most Complete Service Solution"Rhys Fisher · Apr 16, 2024
News · CRM & DataBig CX News From Google, HubSpot, SAP, & Five9Rhys Fisher · Apr 12, 2024
News · CRM & DataFive9 Tightens Its Telephony Integration with Zendesk, Improves Voice Data ManagementCharlie Mitchell · Apr 11, 2024
NewsZendesk Appoints New Chief Legal Officer – The Start of a Trend?Rhys Fisher · Mar 28, 2024
News · CRM & DataBig CX News from Gartner, Oracle, Zendesk, and SAPRhys Fisher · Mar 15, 2024
News · CX IntelligenceZendesk to Acquire Service Automation Provider UltimateKieran Devlin · Mar 13, 2024
News · CRM & DataZendesk Is 43 Percent Cheaper Than Salesforce Service Cloud, Finds Nucleus ResearchJames Stephen · Jan 29, 2024
News · Agent ExperienceThe Latest BIG News from Twilio, Zendesk, Calabrio, & MicrosoftCharlie Mitchell · Jan 12, 2024
NewsZendesk Acquires Klaus, Creates a Comprehensive WEM PortfolioJames Stephen · Jan 9, 2024
NewsZendesk’s New No-Code Personalisation Tools to Ensure Customer LoyaltyRory Greener · Nov 10, 2023
NewsThe Latest BIG News from NICE, Zoom, Zendesk, & GenesysCharlie Mitchell · Oct 6, 2023
News · CRM & DataZendesk Expands Its Generative AI Capabilities, Announces New Safeguards & ControlsCharlie Mitchell · Oct 4, 2023
NewsThe Latest BIG News from Genesys, Zendesk, Cyara, & AvayaCharlie Mitchell · Jun 26, 2023
News · CRM & DataBig CX News from Salesforce, Zoom, and TwilioCharlie Mitchell · Apr 21, 2023
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