Zendesk on CX Today
188 pieces · 173 editorial · 15 sponsored · covered since 2022 (49 stories)
CX Today coverage mentioning Zendesk, newest first. Sponsored stories are identified separately from editorial coverage.
Following adds Zendesk stories to your CX Today feed.
Editorial coverage
173 pieces · CX Today editorial stories
News · CX TrustZendesk-Linked Contractor Breach Exposes Data of 38MN ManoMano CustomersNicole Willing · Mar 2, 2026
ExplainerOmnichannel Risk Check: Are You Adding Channels, or Adding Ways to Lose Trust?Rebekah Carter · Feb 17, 2026
Guide · CX TrustWhich CX Platforms Actually Protect Your Data? Security, Privacy & Compliance ComparedThomas Walker · Feb 14, 2026
ExplainerThe Limitations of Agentic AI: Why AI is Cracking at the EdgesRebekah Carter · Jan 29, 2026
InterviewFrom Fragmentation to 90% SLAs In Aterian’s Genesys Contact Center MigrationNicole Willing · Jan 16, 2026
Explainer · Revenue TechWhy Shared Customer Memory is the Number One Thing You Should Demand from Cross-Channel VendorsRebekah Carter · Jan 16, 2026
FeatureThe Rising Popularity of SMBs: Why Are Smaller Enterprises Gaining Traction in the CX Space?Francesca Roche · Jan 5, 2026
News · CRM & DataZendesk Acquires Unleash, Introduces AI Enterprise Search ToolFrancesca Roche · Dec 22, 2025
News · CX TrustZendesk and Microsoft Targets The Small Business Market in Latest PartnershipFrancesca Roche · Dec 1, 2025
Interview2025 CX Trends Part 1: How Agentic AI is Set to Deliver on Decades of Broken PromisesFrancesca Roche · Dec 1, 2025
Interview · CX IntelligenceAI Agents For Customer Support: Trends, Predictions & ProvidersFrancesca Roche · Nov 10, 2025
News · CX TrustPhishing Campaign Targets Cloudflare Pages and Zendesk to Mimic Support PortalsNicole Willing · Nov 5, 2025
News · CRM & DataGartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2025: The RundownRhys Fisher · Nov 3, 2025
Guide · CX TrustTrust in AI: How Customer Confidence Defines the Future of CX AutomationRebekah Carter · Oct 31, 2025
News · CRM & DataFree Agents: How Slow AI Adoption Is Pushing Vendors to Drop the PaywallNicole Willing · Oct 21, 2025
News · Revenue TechThe Latest BIG News from Salesforce, Zendesk, SAP & QualtricsRhys Fisher · Oct 10, 2025
News · Service OperationsZendesk Unveils Major AI Push – Voice, Admin Co-Pilot, and HyperArc Take Center StageRhys Fisher · Oct 8, 2025
News · CRM & DataDiscord Joins List of Companies Hit by CRM Breaches After Attack on Its Zendesk ImplementationFrancesca Roche · Oct 7, 2025
Page 2 of 7 · 26–50 of 173