the voice of customer experience technology

Twilio on CX Today

174 pieces · 174 editorial · 0 sponsored · covered since 2021 (1 story)

CX Today coverage mentioning Twilio, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Twilio stories to your CX Today feed.

Editorial coverage

174 pieces · CX Today editorial stories
Twilio vs. Vonage: A Comparison of Two CPaaS Giants
Interview · CX Intelligence
Twilio vs. Vonage: A Comparison of Two CPaaS Giants
Rebekah Carter · 1y ago
Twilio Introduces Generative Custom Operators to Pull Insights from Customer Calls
News · CX Intelligence
Twilio Introduces Generative Custom Operators to Pull Insights from Customer Calls
Floyd March · 1y ago
Twilio Closes Its Largest Segment Deal Ever
News · CX Intelligence
Twilio Closes Its Largest Segment Deal Ever
Charlie Mitchell · 1y ago
Feature · CX IntelligenceTwilio’s Pivot from the Swiss Army Knife of CX to a More Cohesive Platform Is WorkingCharlie Mitchell · Jan 24, 2025
News · CX IntelligenceCopilots & Virtual Assistants: Emerging Use Cases, Trends, & Strategies Floyd March · Jan 23, 2025
News10 CPaaS Providers to Watch Out for in 2025Charlie Mitchell · Jan 14, 2025
Interview · CRM & Data15 Customer Experience Technology Predictions for 2025Charlie Mitchell · Dec 26, 2024
News · CX IntelligenceBig CX News from Salesforce, Twilio, Microsoft, & HubSpotRhys Fisher · Dec 20, 2024
News · CX IntelligenceTwilio Advances Its Voice AI with Conversation Relay, Releases Studio 2.0 In BetaCharlie Mitchell · Dec 19, 2024
NewsBig CX News from AWS, Verint, Kore.ai, & TwilioCharlie Mitchell · Dec 6, 2024
News · CX IntelligenceTwilio Segment Extends Its Linked Audiences Capability Across Amazon RedshiftRhys Fisher · Dec 3, 2024
News · CRM & DataThe Latest BIG News from Salesforce, Zoom, Twilio, & IBMRhys Fisher · Nov 29, 2024
NewsTwilio Previews New AI Assistants for Customer-Facing TeamsRhys Fisher · Nov 28, 2024
NewsBig CX News from Playvox, NICE, Nuance, Avaya, & TwilioRhys Fisher · Oct 4, 2024
News · CX IntelligenceThe Forrester Wave for Customer Data Platforms 2024: Top TakeawaysRhys Fisher · Oct 3, 2024
News · CX IntelligenceTwilio Taps OpenAI’s Realtime API, Expands Its Conversational AI CapabilitiesCharlie Mitchell · Oct 2, 2024
News · CX IntelligenceUpdate! The Leak of 12,000 Call Records Is Not a Breach, Claims TwilioJames Stephen · Sep 24, 2024
News · CRM & DataTwilio Announces the Global Availability of Branded RCS MessagingCharlie Mitchell · Sep 9, 2024
News · CRM & DataBig CX News from NICE, Zendesk, Meta & Five9Rhys Fisher · Aug 16, 2024
News · CRM & DataTwilio Sued for Allegedly Collecting Customer Data Without ConsentRhys Fisher · Aug 13, 2024
News · CX IntelligenceTwilio Bags Seven-Figure Segment Deal with IBMTom Wright · Aug 2, 2024
News · CRM & DataUK Teenager Accused of Hacking Twilio, LastPass, & Mailchimp ArrestedRhys Fisher · Jul 24, 2024
InterviewAnalyzing the 2024 Gartner Magic Quadrant for CPaaSCharlie Mitchell · Jul 12, 2024
NewsBig CX News from Microsoft, AWS, & TwilioRhys Fisher · Jul 5, 2024
NewsTwilio Announces a Mobile App for CCaaS, "Personalized IVR", & MoreCharlie Mitchell · Jul 2, 2024
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