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Twilio on CX Today

174 pieces · 174 editorial · 0 sponsored · covered since 2021 (1 story)

CX Today coverage mentioning Twilio, newest first. Sponsored stories are identified separately from editorial coverage.

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174 pieces · editorial and sponsored · newest first
Twilio vs. Vonage: A Comparison of Two CPaaS Giants
Interview · CX Intelligence
Twilio vs. Vonage: A Comparison of Two CPaaS Giants
Rebekah Carter · Apr 2, 2025
Twilio Introduces Generative Custom Operators to Pull Insights from Customer Calls
News · CX Intelligence
Twilio Introduces Generative Custom Operators to Pull Insights from Customer Calls
Floyd March · Mar 31, 2025
Twilio Closes Its Largest Segment Deal Ever
News · CX Intelligence
Twilio Closes Its Largest Segment Deal Ever
Charlie Mitchell · Feb 14, 2025
Feature · CX IntelligenceTwilio’s Pivot from the Swiss Army Knife of CX to a More Cohesive Platform Is WorkingCharlie Mitchell · Jan 24, 2025
News · CX IntelligenceCopilots & Virtual Assistants: Emerging Use Cases, Trends, & Strategies Floyd March · Jan 23, 2025
News10 CPaaS Providers to Watch Out for in 2025Charlie Mitchell · Jan 14, 2025
Interview · CRM & Data15 Customer Experience Technology Predictions for 2025Charlie Mitchell · Dec 26, 2024
News · CX IntelligenceBig CX News from Salesforce, Twilio, Microsoft, & HubSpotRhys Fisher · Dec 20, 2024
News · CX IntelligenceTwilio Advances Its Voice AI with Conversation Relay, Releases Studio 2.0 In BetaCharlie Mitchell · Dec 19, 2024
NewsBig CX News from AWS, Verint, Kore.ai, & TwilioCharlie Mitchell · Dec 6, 2024
News · CX IntelligenceTwilio Segment Extends Its Linked Audiences Capability Across Amazon RedshiftRhys Fisher · Dec 3, 2024
News · CRM & DataThe Latest BIG News from Salesforce, Zoom, Twilio, & IBMRhys Fisher · Nov 29, 2024
NewsTwilio Previews New AI Assistants for Customer-Facing TeamsRhys Fisher · Nov 28, 2024
NewsBig CX News from Playvox, NICE, Nuance, Avaya, & TwilioRhys Fisher · Oct 4, 2024
News · CX IntelligenceThe Forrester Wave for Customer Data Platforms 2024: Top TakeawaysRhys Fisher · Oct 3, 2024
News · CX IntelligenceTwilio Taps OpenAI’s Realtime API, Expands Its Conversational AI CapabilitiesCharlie Mitchell · Oct 2, 2024
News · CX IntelligenceUpdate! The Leak of 12,000 Call Records Is Not a Breach, Claims TwilioJames Stephen · Sep 24, 2024
News · CRM & DataTwilio Announces the Global Availability of Branded RCS MessagingCharlie Mitchell · Sep 9, 2024
News · CRM & DataBig CX News from NICE, Zendesk, Meta & Five9Rhys Fisher · Aug 16, 2024
News · CRM & DataTwilio Sued for Allegedly Collecting Customer Data Without ConsentRhys Fisher · Aug 13, 2024
News · CX IntelligenceTwilio Bags Seven-Figure Segment Deal with IBMTom Wright · Aug 2, 2024
News · CRM & DataUK Teenager Accused of Hacking Twilio, LastPass, & Mailchimp ArrestedRhys Fisher · Jul 24, 2024
InterviewAnalyzing the 2024 Gartner Magic Quadrant for CPaaSCharlie Mitchell · Jul 12, 2024
NewsBig CX News from Microsoft, AWS, & TwilioRhys Fisher · Jul 5, 2024
NewsTwilio Announces a Mobile App for CCaaS, "Personalized IVR", & MoreCharlie Mitchell · Jul 2, 2024
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