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Sprinklr on CX Today

98 pieces · 74 editorial · 24 sponsored · covered since 2021 (1 story)

CX Today coverage mentioning Sprinklr, newest first. Sponsored stories are identified separately from editorial coverage.

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98 pieces · editorial and sponsored · newest first
AI and the Contact Center: 2025 Trends from Sprinklr
Sponsored · Interview
AI and the Contact Center: 2025 Trends from Sprinklr
with Sprinklr · Dec 16, 2024
EE Deploys Sprinklr for CCaaS & More, Automates 60,000 Customer Conversations a Week
News
EE Deploys Sprinklr for CCaaS & More, Automates 60,000 Customer Conversations a Week
Charlie Mitchell · Dec 12, 2024
Big CX News - The Latest on Microsoft's AI Agents, Afiniti's Bankruptcy, & Sprinklr's New CEO
News
Big CX News - The Latest on Microsoft's AI Agents, Afiniti's Bankruptcy, & Sprinklr's New CEO
Charlie Mitchell · Dec 4, 2024
Interview · CX IntelligenceThe Forrester Wave for Customer Feedback Management 2024: Top TakeawaysRhys Fisher · Nov 22, 2024
News · CRM & DataThe Latest BIG News from Freshworks, Sprinklr, Afiniti & ShopifyRhys Fisher · Nov 8, 2024
NewsSprinklr Appoints Rory Read as CEO, Scraps Its Co-CEO StrategyRhys Fisher · Nov 5, 2024
News · CX IntelligenceSprinklr Adds 70 CCaaS Features, Boosts Its Knowledge, Workforce, & Case Management CapabilitiesRhys Fisher · Oct 29, 2024
Interview · CX IntelligenceContact Center Virtual Agents: Trends, Best Practices, & ProvidersCharlie Mitchell · Sep 19, 2024
NewsSprinklr Opens Up on Its CCaaS Challenges, Scales Up Its Contact Center BusinessCharlie Mitchell · Sep 17, 2024
SponsoredCCaaS: Addressing the Elephants in the Roomwith Sprinklr · Jul 15, 2024
News · CRM & DataBig CX News from AWS, Snapchat, Sprinklr & IBMRhys Fisher · Jun 28, 2024
News · CRM & DataSnapchat and Sprinklr Team Up to Help Brands Target Younger CustomersRhys Fisher · Jun 27, 2024
InterviewThe Top Ten Contact Center Technologies & Capabilities of 2024 (So Far!)Charlie Mitchell · Jun 13, 2024
FeatureSprinklr Lays Out Its New co-CEO Strategy, Aims to Reinvigorate GrowthCharlie Mitchell · Jun 10, 2024
Interview · CRM & DataGartner Magic Quadrant for Content Marketing Platforms 2024Charlie Mitchell · May 28, 2024
SponsoredSprinklr Enters the Customer Feedback Management Space with Sprinklr · May 22, 2024
Interview · CX IntelligenceThe Forrester Wave: Conversational AI For Customer Service 2024 – Top TakeawaysRhys Fisher · May 21, 2024
SponsoredM&T Leveraged Sprinklr to Transform Its Social Media Strategy. Here's Howwith Sprinklr · May 21, 2024
News · CRM & DataBig CX News from Avaya, Sprinklr, Genesys, and GoogleRhys Fisher · May 10, 2024
News · CX IntelligenceSprinklr Develops “Digital Twins” to Spread Conversational AI Across the EnterpriseCharlie Mitchell · May 7, 2024
FeatureSprinklr: A Victim of Its Own CCaaS SuccessCharlie Mitchell · Mar 28, 2024
NewsSprinklr Teams Up with Tech Mahindra, Aims to Replicate European CCaaS Success WorldwideCharlie Mitchell · Mar 18, 2024
NewsSprinklr Signs Statement BT Deal, Follows Up Huge Deutsche Telekom CCaaS WinCharlie Mitchell · Mar 8, 2024
SponsoredHow Will GenAI Impact Customer Service in 2024? Sprinklr's Takewith Sprinklr · Feb 28, 2024
Interview · CX IntelligenceThe Best Customer Experience Analytics Tools for 2024Rebekah Carter · Feb 9, 2024
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