the voice of customer experience technology

Sprinklr on CX Today

98 pieces · 74 editorial · 24 sponsored · covered since 2021 (1 story)

CX Today coverage mentioning Sprinklr, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Sprinklr stories to your CX Today feed.

Editorial coverage

74 pieces · CX Today editorial stories
Customer Engagement Weekly Roundup: Sprinklr Chases the Action Layer as AI Agents Demand Better Context
News · Journey Orchestration
Customer Engagement Weekly Roundup: Sprinklr Chases the Action Layer as AI Agents Demand Better Context
Rhys Fisher · 1mo ago
Customer Intelligence Is Entering Its Action Era
News · CX Intelligence
Customer Intelligence Is Entering Its Action Era
Francesca Roche · 1mo ago
Can Sprinklr Customers Keep Up With Its AI-Powered CX Ambitions?
News · CX Intelligence
Can Sprinklr Customers Keep Up With Its AI-Powered CX Ambitions?
Francesca Roche · 1mo ago
News · CX IntelligenceBig CX News from Gartner, Genesys, Sprinklr & IBMRhys Fisher · Jul 17, 2026
News · CX IntelligenceSprinklr Expands AI Capabilities to Shrink the CX Action GapFrancesca Roche · Jul 16, 2026
Guide · CX IntelligenceGartner Magic Quadrant for Conversational AI Platforms 2026: The RundownRhys Fisher · Jul 15, 2026
Guide · Community CXGartner Magic Quadrant for Social Media Management and Listening 2026: The Rundown Francesca Roche · Jul 13, 2026
Guide · CRM & DataThe ISG Customer Experience Management Advanced Buyers Guide 2026: 6 Top TakeawaysRhys Fisher · Jun 30, 2026
News · CX IntelligenceBig CX News from Verizon, NiCE, Anthropic & SprinklrRhys Fisher · Jun 12, 2026
News · CX IntelligenceSprinklr Launches LLM Insights to Track and Fix How Brands Appear in AI SearchRhys Fisher · Jun 10, 2026
NewsThe Legacy Survey is Dead: How Sprinklr's AI Containment is Ruthlessly Displacing Point SolutionsRob Wilkinson · Jun 3, 2026
News · CRM & DataBig CX News from Zoom, Salesforce, Sprinklr & IBMRhys Fisher · May 29, 2026
NewsSprinklr Targets the CX Blind Spot With ViralMoment DealRob Wilkinson · May 28, 2026
News · Revenue TechBig CX News from Zendesk, Qualtrics, 8x8 & SprinklrRhys Fisher · May 22, 2026
News · Revenue TechBrand Awareness Is Overrated, Sprinklr Social Index FindsFrancesca Roche · May 20, 2026
Interview · CX TrustSprinklr Spring 26: The Governance Frontier For Autonomous AIRob Wilkinson · Apr 17, 2026
News · CRM & DataBig CX News from Twilio, Salesforce, FCC, and SprinklrFrancesca Roche · Apr 10, 2026
NewsSprinklr Wants CX Leaders to Trust AI Agents With Proof, Not PromisesRob Wilkinson · Apr 7, 2026
News · CX IntelligenceGartner Magic Quadrant for Voice of the Customer (VoC) Platforms 2026: The RundownRhys Fisher · Mar 13, 2026
NewsSprinklr’s Earnings Signal a Shift Toward AI-Native CX PlatformsRob Wilkinson · Mar 12, 2026
Explainer · Community CXThe Top 10 Platforms To Know About For Customer Community Engagement In 2026Sophie Wilson · Mar 2, 2026
Guide · Community CXHow to Measure Dark Social: A Practical Guide for CX and Community TeamsSophie Wilson · Jan 23, 2026
News · CRM & DataCan Sprinklr’s Bear Hug Stop Revenue Slide in 2025?Rhys Fisher · Dec 4, 2025
InterviewThe New CX Power Players: Why AI Leadership Is Reshaping the C-SuiteNicole Willing · Nov 7, 2025
Interview · CX IntelligenceWhen Reality Fails to Meet Expectation: Sprinklr Study Uncovers Huge CX Flaw Francesca Roche · Oct 20, 2025
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