Salesforce on CX Today
857 pieces · 824 editorial · 33 sponsored · covered since 2022 (82 stories)
CX Today coverage mentioning Salesforce, newest first. Sponsored stories are identified separately from editorial coverage.
Following adds Salesforce stories to your CX Today feed.
Editorial coverage
824 pieces · CX Today editorial stories
Feature · CRM & DataBIG CX News - The Latest on the Salesforce & Genesys Joint Platform and Five9's Aceyus AcquisitionCharlie Mitchell · Sep 13, 2023
News · CRM & DataSalesforce Debuts Einstein 1 Copilot, an AI Assistant That Covers All of Its AppsCharlie Mitchell · Sep 12, 2023
News · CRM & DataSalesforce Announces Einstein 1 as Its Core Platform, Offers Data Cloud & Tableau for FreeCharlie Mitchell · Sep 12, 2023
Feature · CRM & DataThe CX Cloud from Genesys and Salesforce Is a Gamechanger. Here’s WhyCharlie Mitchell · Sep 12, 2023
NewsThe Latest BIG News from Genesys, Salesforce, Sprinklr, Microsoft, & AWSCharlie Mitchell · Sep 8, 2023
News · CRM & DataGenesys and Salesforce Announce a Joint Platform for CCaaS and CRMCharlie Mitchell · Sep 6, 2023
Interview · Agent ExperienceThe Contact Center Suites Buyers Guide 2023: Top TakeawaysCharlie Mitchell · Sep 5, 2023
News · CRM & DataSalesforce on the Potential of Further Layoffs, GenAI In Customer Service, & MoreCharlie Mitchell · Aug 31, 2023
News · CRM & DataAll the Highlights from Salesforce’s Winter ‘24 ReleaseJames Stephen · Aug 29, 2023
Interview · CX IntelligenceGartner RPA Magic Quadrant 2023: The Latest Updates Rebekah Carter · Aug 21, 2023
Feature · CRM & DataBIG CX News - The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFMCharlie Mitchell · Aug 11, 2023
Feature · CRM & Data“This Could Get Ugly”: An Honest Analysis of the Salesforce Price HikesCharlie Mitchell · Aug 7, 2023
News · CRM & DataSalesforce Layoffs Spill Over the Touted 10 Percent MarkCharlie Mitchell · Aug 3, 2023
Interview10 Fascinating Enterprise Contact Center Solutions That Impress In Their InnovationCharlie Mitchell · Aug 2, 2023
News · CRM & DataSalesforce Makes Service and Sales GPT Generally Available, Reveals PricingRory Greener · Jul 20, 2023
News · CRM & DataThe Latest BIG News from Salesforce, AWS, 8x8 & GladlyCharlie Mitchell · Jul 14, 2023
News · CRM & DataNew Salesforce App "Automates 90 Percent of Customer Service Tasks"James Stephen · Jul 10, 2023
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