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Salesforce on CX Today

857 pieces · 824 editorial · 33 sponsored · covered since 2022 (82 stories)

CX Today coverage mentioning Salesforce, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Salesforce stories to your CX Today feed.

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857 pieces · editorial and sponsored · newest first
Gartner Magic Quadrant for Sales Force Automation Platforms (SFA) 2025: The Rundown
Interview · CRM & Data
Gartner Magic Quadrant for Sales Force Automation Platforms (SFA) 2025: The Rundown
Charlie Mitchell · Aug 11, 2025
Salesforce to Snap Up Waii, Boost Data Cloud & Tableau Next
News · CX Intelligence
Salesforce to Snap Up Waii, Boost Data Cloud & Tableau Next
Charlie Mitchell · Aug 11, 2025
Big CX News from Salesforce, AWS, Pegasystems, RingCentral & NiCE
News · CRM & Data
Big CX News from Salesforce, AWS, Pegasystems, RingCentral & NiCE
Rhys Fisher · Aug 8, 2025
Explainer · CRM & DataMicrosoft vs. Salesforce: How Do They Compare on CRM?Rebekah Carter · Aug 7, 2025
News · Revenue TechThe Latest on Salesforce & ServiceNow's $1.5BN Genesys Investment, NiCE-Cognigy, Five9's DeparturesCharlie Mitchell · Aug 7, 2025
News · CRM & DataThe Big $1.5BN ServiceNow and Salesforce Investment in Genesys: 3 Hot TakesCharlie Mitchell · Aug 6, 2025
SponsoredAI Hallucinations Are a Roadblock. Here’s How PolyAI Is Helping Enterprises Push Past Themwith Salesforce; PolyAI · Aug 6, 2025
News · CRM & DataSalesforce to Acquire Bluebirds, Continues to 'Agentify' the EnterpriseCharlie Mitchell · Aug 4, 2025
News · CRM & DataBig CX News from NiCE, OpenAI, Five9, & MicrosoftRhys Fisher · Aug 1, 2025
News · CRM & DataSalesforce & ServiceNow Invest $1.5BN in GenesysCharlie Mitchell · Jul 31, 2025
News · CX Intelligence"Totally, Totally Gone": OpenAI CEO Sam Altman Predicts the End of Human Customer ServiceCharlie Mitchell · Jul 30, 2025
NewsFive9 Lays Off Three Senior Execs with Broader Jobs Cuts to Come, SourcesCharlie Mitchell · Jul 29, 2025
News · CRM & DataServiceNow on the Upcoming “Extinction” of Traditional CRM, Its Big Google Deal, and HiringRhys Fisher · Jul 29, 2025
Feature · CRM & DataSalesforce Channels Is a Big Step In Converging CRM & UCaaSCharlie Mitchell · Jul 25, 2025
News · CRM & DataZendesk Gives Its Resolution Platform a Major Makeover, Rolls Out 30+ New CapabilitiesFloyd March · Jul 24, 2025
Interview · CRM & DataThe ISG Customer Experience Management Advanced Buyers Guide 2025: 7 Top TakeawaysCharlie Mitchell · Jul 23, 2025
SponsoredNiCE CEO: "We're Not Just Partners; We're Co-Building with AWS, ServiceNow & Snowflake"with NICE; Salesforce · Jul 23, 2025
News · CRM & DataIs Salesforce the CRM Villain of 2025?Rhys Fisher · Jul 22, 2025
News · CRM & DataZoom Drops an Auto Dialer, Expands Its Portfolio for Sales and Revenue TeamsCharlie Mitchell · Jul 22, 2025
Interview · CRM & DataThe Top CRM Vendors to Consider in 2025Rebekah Carter · Jul 22, 2025
Interview · CRM & Data10 Agentforce Case Studies, and What We Learned from ThemRebekah Carter · Jul 22, 2025
News · CRM & DataHMRC Opens Up Bidding for It CRM Mega-Contract, Now Worth $2.7BNFloyd March · Jul 21, 2025
Interview · CRM & DataCRM vs. ERP: How Do They Differ, and Do I Need Both?Rebekah Carter · Jul 19, 2025
Interview · CRM & DataWhat Is CRM (Customer Relationship Management)? The Comprehensive GuideRebekah Carter · Jul 17, 2025
Interview · CX IntelligenceTop Business Intelligence Companies in 2025Rebekah Carter · Jul 17, 2025
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