Salesforce on CX Today
857 pieces · 824 editorial · 33 sponsored · covered since 2022 (82 stories)
CX Today coverage mentioning Salesforce, newest first. Sponsored stories are identified separately from editorial coverage.
Following adds Salesforce stories to your CX Today feed.
All coverage
857 pieces · editorial and sponsored · newest first
Explainer · CRM & DataMicrosoft vs. Salesforce: How Do They Compare on CRM?Rebekah Carter · Aug 7, 2025
News · Revenue TechThe Latest on Salesforce & ServiceNow's $1.5BN Genesys Investment, NiCE-Cognigy, Five9's DeparturesCharlie Mitchell · Aug 7, 2025
News · CRM & DataThe Big $1.5BN ServiceNow and Salesforce Investment in Genesys: 3 Hot TakesCharlie Mitchell · Aug 6, 2025
SponsoredAI Hallucinations Are a Roadblock. Here’s How PolyAI Is Helping Enterprises Push Past Themwith Salesforce; PolyAI · Aug 6, 2025
News · CRM & DataSalesforce to Acquire Bluebirds, Continues to 'Agentify' the EnterpriseCharlie Mitchell · Aug 4, 2025
News · CX Intelligence"Totally, Totally Gone": OpenAI CEO Sam Altman Predicts the End of Human Customer ServiceCharlie Mitchell · Jul 30, 2025
NewsFive9 Lays Off Three Senior Execs with Broader Jobs Cuts to Come, SourcesCharlie Mitchell · Jul 29, 2025
News · CRM & DataServiceNow on the Upcoming “Extinction” of Traditional CRM, Its Big Google Deal, and HiringRhys Fisher · Jul 29, 2025
Feature · CRM & DataSalesforce Channels Is a Big Step In Converging CRM & UCaaSCharlie Mitchell · Jul 25, 2025
News · CRM & DataZendesk Gives Its Resolution Platform a Major Makeover, Rolls Out 30+ New CapabilitiesFloyd March · Jul 24, 2025
Interview · CRM & DataThe ISG Customer Experience Management Advanced Buyers Guide 2025: 7 Top TakeawaysCharlie Mitchell · Jul 23, 2025
SponsoredNiCE CEO: "We're Not Just Partners; We're Co-Building with AWS, ServiceNow & Snowflake"with NICE; Salesforce · Jul 23, 2025
News · CRM & DataZoom Drops an Auto Dialer, Expands Its Portfolio for Sales and Revenue TeamsCharlie Mitchell · Jul 22, 2025
Interview · CRM & Data10 Agentforce Case Studies, and What We Learned from ThemRebekah Carter · Jul 22, 2025
News · CRM & DataHMRC Opens Up Bidding for It CRM Mega-Contract, Now Worth $2.7BNFloyd March · Jul 21, 2025
Interview · CRM & DataCRM vs. ERP: How Do They Differ, and Do I Need Both?Rebekah Carter · Jul 19, 2025
Interview · CRM & DataWhat Is CRM (Customer Relationship Management)? The Comprehensive GuideRebekah Carter · Jul 17, 2025
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