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Salesforce on CX Today

857 pieces · 824 editorial · 33 sponsored · covered since 2022 (82 stories)

CX Today coverage mentioning Salesforce, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Salesforce stories to your CX Today feed.

Editorial coverage

824 pieces · CX Today editorial stories
3 Ways CMOs Can Use AI in Martech to Drive Personalization, Prediction, and Content
Explainer · Revenue Tech
3 Ways CMOs Can Use AI in Martech to Drive Personalization, Prediction, and Content
Sean Nolan · 11mo ago
Guide
Your Measurement Strategy is Missing the Real ROI of Workflow Automation
Rebekah Carter · 11mo ago
Salesforce Acquires Spindle AI to Boost Agentforce Analytics and Forecasting
News
Salesforce Acquires Spindle AI to Boost Agentforce Analytics and Forecasting
Nicole Willing · 11mo ago
News · CX TrustBig CX News from Amazon, Zoom, Gartner & ZendeskRhys Fisher · Nov 7, 2025
NewsZoom Eyes the Small Business CX Market with Bonsai BuyRhys Fisher · Nov 6, 2025
InterviewContact Center Expo UK 2025 – What to ExpectFrancesca Roche · Nov 5, 2025
Guide · CRM & DataThe Ultimate Guide to Sales & Marketing TechnologySean Nolan · Nov 5, 2025
News · Agent ExperienceRingCentral Increases AI Product Launch to Beat $100MN Target Before 2026 Francesca Roche · Nov 4, 2025
News · CRM & DataAgentic AI Ushers in a New Era of Holiday ShoppingNicole Willing · Nov 4, 2025
News · CRM & DataGartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2025: The RundownRhys Fisher · Nov 3, 2025
Guide · CX TrustTrust in AI: How Customer Confidence Defines the Future of CX AutomationRebekah Carter · Oct 31, 2025
Guide · CX IntelligenceSmart CX Automation Starts With Smaller Steps: Learn What to Automate FirstRebekah Carter · Oct 31, 2025
Interview · CX IntelligenceHow Microsoft’s AI Strategy is Transforming Customer ExperienceRhys Fisher · Oct 30, 2025
NewsSalesforce Report Reveals 119% Upsurge in AI – Are Customers More Willing to Interact With AI Agents?Francesca Roche · Oct 27, 2025
News · CRM & DataFree Agents: How Slow AI Adoption Is Pushing Vendors to Drop the PaywallNicole Willing · Oct 21, 2025
News · CRM & DataSalesforce Sets Its Sights on $60 Billion by 2030Nicole Willing · Oct 20, 2025
Feature · CRM & DataDreamforce 2025: Reflecting on Benioff's AI InsightsFrancesca Roche · Oct 20, 2025
Interview · CRM & DataUsing CRM Pricing Models in the AI Era, What's Going to Change?Francesca Roche · Oct 17, 2025
News · Revenue TechThe Latest BIG News from Salesforce, Zoom, Oracle, Snapchat & MicrosoftRhys Fisher · Oct 17, 2025
Feature · Revenue TechCisco Introduces the Webex Contact Center for SalesforceFrancesca Roche · Oct 14, 2025
Interview · Revenue TechConcentrix at Dreamforce: Why Enterprise AI Fails and How to Build It Around the CustomerNicole Willing · Oct 14, 2025
News · CRM & DataThe Big ServiceNow AI Experience Announcement: A Closer LookChris Porter · Oct 14, 2025
News · Revenue TechVonage Launches Fraud Detection Tool for Salesforce Amid Spike of AttacksFrancesca Roche · Oct 13, 2025
News · CRM & DataDreamforce 2025: The Top Announcements, ft. Agentforce 360, The New Slack, & Apromore AcquisitionChris Porter · Oct 13, 2025
News · Revenue TechThe Latest BIG News from Salesforce, Zendesk, SAP & QualtricsRhys Fisher · Oct 10, 2025
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