OpenAI on CX Today
102 pieces · 101 editorial · 1 sponsored · covered since 2022 (1 story)
CX Today coverage mentioning OpenAI, newest first. Sponsored stories are identified separately from editorial coverage.
Following adds OpenAI stories to your CX Today feed.
All coverage
102 pieces · editorial and sponsored · newest first
NewsT-Mobile & OpenAI Team Up to Build a "First-Ever" AI Engine for Customer ExperienceCharlie Mitchell · Sep 19, 2024
News · CX IntelligenceLook Who’s Talking! Character.AI Launches Two-Way Avatar Conversation FeatureRhys Fisher · Jul 3, 2024
FeatureFormer Five9 CEO on GPT-4o: Hundreds of Millions In AI Agent R&D Just Became ObsoleteCharlie Mitchell · May 20, 2024
NewsOpenAI Warns Businesses to Phase Out Voice-Based Authentication, Stalls the Release of Its Voice Cloning ToolCharlie Mitchell · Apr 2, 2024
InterviewKlarna Claims Its New AI Assistant Does the Work of 700 Full-Time AgentsRhys Fisher · Feb 29, 2024
News · CRM & DataSalesforce CEO Marc Benioff Cautions OpenAI on Its “Ripped Off” Training Data & “Commoditized” ModelsCharlie Mitchell · Jan 17, 2024
FeatureOpenAI Has Launched a GPT Store. Here’s What It Means for Contact CentersCharlie Mitchell · Jan 12, 2024
NewsBe My Eyes Deploys ‘First’ GPT-Powered Image Support for Customer ServiceJames Stephen · Nov 20, 2023
Interview · CX IntelligenceWhat is a GPT-3 Chatbot? GPT Chatbots in Customer ServiceRebekah Carter · Jun 27, 2023
News · CX IntelligenceCyara Integrates GPT-3 for Enhanced Conversational AI TestingJames Stephen · May 26, 2023
Feature · CX IntelligenceOpenAI Has Released ChatGPT-4. Here Is How Brands Are Already Using ItCharlie Mitchell · Mar 15, 2023
News · CRM & DataSalesforce Teases “The World’s First Generative AI for CRM”Charlie Mitchell · Mar 7, 2023
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