the voice of customer experience technology

Google Cloud on CX Today

87 pieces · 86 editorial · 1 sponsored · covered since 2021 (1 story)

CX Today coverage mentioning Google Cloud, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Google Cloud stories to your CX Today feed.

All coverage

87 pieces · editorial and sponsored · newest first
Google Has Released Two CCaaS Propositions In 12 Months. Here's Why.
Feature
Google Has Released Two CCaaS Propositions In 12 Months. Here's Why.
Charlie Mitchell · Oct 17, 2023
Gartner Peer Insights “Voice of the Customer” for Enterprise Conversational AI Platforms 2023
Interview · CX Intelligence
Gartner Peer Insights “Voice of the Customer” for Enterprise Conversational AI Platforms 2023
Charlie Mitchell · Sep 18, 2023
Bandwidth Launches AIBridge with Google and Cognigy
News
Bandwidth Launches AIBridge with Google and Cognigy
James Stephen · Sep 8, 2023
NewsThe Latest BIG News from Google, Salesforce, Five9, & GenesysCharlie Mitchell · Sep 1, 2023
NewsGoogle Gives Its CCaaS Platform a GenAI Makeover, Launches an Alternative Contact Center SolutionCharlie Mitchell · Sep 1, 2023
NewsServiceNow Joins the Google-UJET CCaaS PartyCharlie Mitchell · Aug 2, 2023
InterviewGartner Magic Quadrant for DevOps Platforms 2023Charlie Mitchell · Jul 4, 2023
News · CX IntelligenceDialpad Expands AI Capabilities with Google Cloud PartnershipKieran Devlin · May 12, 2023
Feature · CX Intelligence7 Generative AI Innovations Changing Conversational AICharlie Mitchell · Apr 28, 2023
News · CX IntelligenceGoogle's Latest Generative AI Plans Prompt an End-User Warning from TwilioCharlie Mitchell · Apr 21, 2023
NewsBig CX News from Microsoft, Google, and SprinklrCharlie Mitchell · Apr 7, 2023
Interview7 Generative AI Uses Cases for Contact CentersCharlie Mitchell · Apr 6, 2023
NewsGoogle to Start Adding Apps Into a New Contact Center MarketplaceCharlie Mitchell · Apr 6, 2023
NewsAll the Latest CCaaS Announcements from AWS, NICE, and ZoomCharlie Mitchell · Apr 5, 2023
FeatureExploring Verint’s Partnership with the Google CloudRob Scott · Apr 4, 2023
News · Agent ExperienceUJET and Google Cloud Release Workforce Management SuiteJames Stephen · Mar 28, 2023
Interview · CX IntelligenceGartner Magic Quadrant for Enterprise Conversational AI Platforms 2023Charlie Mitchell · Mar 10, 2023
News · CX IntelligenceGoogle Takes on ChatGPT With “Bard” – Here’s Why It’s Great News for CXCharlie Mitchell · Feb 7, 2023
Feature · CX IntelligenceThe Latest On the Layoffs at Microsoft, Google, and AmazonCharlie Mitchell · Jan 24, 2023
NewsGoogle, Samsung, and Lenovo Make Moves to Improve Retail ExperiencesCharlie Mitchell · Jan 16, 2023
FeatureWhat to Expect from AWS, Zoom, and Five9 In 2023Charlie Mitchell · Jan 4, 2023
NewsUJET Targets Avaya, Genesys, and Cisco Customers with a New CCaaS Migration OfferingCharlie Mitchell · Dec 5, 2022
News · CRM & DataGoogle Begins Its First Commercial CCaaS DeploymentCharlie Mitchell · Dec 2, 2022
Interview · CX IntelligenceGartner Magic Quadrant for Cloud Infrastructure and Platform Services 2022Rebekah Carter · Nov 10, 2022
NewsGoogle Introduces Its First Contact Center Innovation for ChromeCharlie Mitchell · Nov 7, 2022
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