the voice of customer experience technology
the latestthe last 30 days, newest first · then the briefs · no algorithm

All of it.

4 stories · last 30 days
Thursday 24 September
When AI Agents Ignore “No,” Security Gets RealNews· CX Trust · 24 Sept 2026
Wednesday 23 September
Why AI Is Pushing UK Businesses to Take Back Control of Their DataNews· CX Trust · 23 Sept 2026
Tuesday 22 September
The EU AI Act Is a CX Problem NowSponsored· CX Trust · 22 Sept 2026The Weakest Security Link in Customer Data May Be Hiding Outside the CRMvideoInterview· CX Trust · 22 Sept 2026

that’s the last 30 days of stories · the front page curates; this page doesn’t

and in briefthe announcements, sixty words each
HubSpot Introduces Flexible Pricing and AI Spend ControlsHubSpot · 5h ago
Zendesk Launches Open Service Directory for AI SupportZendesk · yesterday
Contentsquare Launches AI-First Experience Platform to Track Cross-Channel JourneysContentsquare · yesterday
Tottenham Hotspur Launches Ask Spurs AI Fan Support AgentSalesforce · yesterday
everything older than 30 days · in this beat