Genesys Investigates Security Incident Affecting Internal Business Systems
Genesys is still investigating a security incident that affected certain internal business systems detected on October 16. The company says the Genesys Cloud, Genesys Engage and Genesys Engage Cloud platforms were unaffected, but the full scope of the breach remains unclear. As part of its response, Genesys has suspended use of the learning management system related to the incident.
Anthropic Says It's Losing Customers Over Data Retention
Anthropic flagged a real enterprise AI tension in its S-1 IPO filing, noting that zero data retention (ZDR) is increasingly expected by regulated customers, but "these requirements have caused and could continue to cause customers to migrate to other providers or to deployments where our visibility is more limited," making incident investigation and regulatory reporting harder.
GMO Internet to Compensate Customers Following Cyberattack
Japan's GMO Internet Group says it will compensate customers after a cyberattack on its Onamae.com Desktop Cloud service, which runs automated foreign exchange trading software, exposed customer information and triggered unauthorized trading activity. The company will pay each customer ¥5,000 ($31.75), in addition to covering verified losses from unauthorized transactions. It will email claim details to customers on October 30.
OECD: Businesses Are Increasing AI Use in Cybersecurity
More businesses are using AI to strengthen cybersecurity, reaching a level in 2025 that was 23.2 percent higher than in 2024 and more than double its 2021 level, new OECD data shows. At the same time, individuals are taking greater control of their personal data through privacy-enhancing tools.
NSA Warns PHP Vulnerability Threat to Continue for Weeks
The US National Security Agency (NSA) has urged organizations to check internet-facing systems running PHP and prioritize patches for vulnerabilities associated with PHP2Shell, as security vendors and cloud providers report attempted attacks. “It will be critical in the coming weeks to maintain heightened awareness of your internet-facing devices and services that are reliant on PHP,” the NSA said.
SEPANTA Launches GATE to Help Regulated Firms Manage AI Governance
U.K.-based SEPANTA has launched GATE, a platform designed to help regulated firms manage AI governance and align their policies with regulatory requirements such as those set by the Financial Conduct Authority (FCA). The system provides rules, processes, and frameworks, as 55% of AI use cases in the sector involve some degree of automated decision-making, according to the company.
State Bank of India Confirms Cyberattack Exposed 3,897 Customer Records on the Dark Web
State Bank of India says a cyber incident exposed 3,897 customer records on the dark web, including names, phone numbers, IDs and loan details. The bank said the incident did not materially affect its core operations, financial performance or business continuity.
The U.K.’s National Cyber Security Centre (NCSC) is urging organizations to prepare for immediate updates to systems running PHP following the disclosure of a critical vulnerability that could expose systems to attacks. The NCSC advises that where immediate remediation is not feasible, organizations should consider taking the system offline until it can be fully mitigated.
Google Cloud Outage Disrupts U.K. Banking Services
A Google Cloud outage affecting its London region has disrupted banking services and a range of other U.K. websites and apps. Revolut reported problems with logins, card payments, transfers and cash withdrawals. According to Down Detector, customers also reported issues with Lloyds Bank, HSBC, Screwfix, DPD and Rightmove, highlighting the impact of enterprises relying on shared cloud infrastructure.
UK Business Confidence in Safe AI Deployment Falls, Research Finds
U.K. confidence in deploying AI safely and effectively is slipping, research by Infor. Confidence in managing AI rollouts without disrupting operations fell from 75 percent in April to 66 percent, while only 62 percent of U.K. businesses believe their data is sufficiently mature and well-governed to support reliable AI, the second-lowest result across seven countries.
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