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In brief

Short, checked, cited where we can. The announcements, the moves and the things worth a look.

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GartnerCX AI4h ago

Most Enterprises Will Abandon Vendor-Built Agentic AI By 2028

Gartner says 70% of enterprises will abandon agentic AI built by vendor forward-deployed engineering by 2028, citing soaring costs and difficulty evolving it independently. It advises software engineering leaders to treat FDE as a delivery model and follow three phases: before signing, during the engagement, and at exit.

NVIDIACX AI7h ago

NVIDIA launches Open Agent Safety Platform for AI agent governance

NVIDIA has launched the Open Agent Safety Platform, combining OpenShell runtime software with Sentry, a hardware-based monitoring design. The system is meant to set enforceable boundaries outside the model itself, with OpenShell tracing actions and Sentry quarantining agents that breach limits within milliseconds.

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CoveoCX AI7h ago

Metcash and Coveo Expand AI-Powered Retail Partnership

Metcash is bringing Coveo’s generative AI conversational search to its B2B retailer portal, creating a faster, more intuitive support experience for independent retailers. Natural-language answers will help customers resolve routine questions independently, while shared AI guidance equips service teams to deliver more relevant, efficient assistance.

Bain and CompanyCX AI7h ago

Bain says AI infrastructure will need $6 trillion in annual revenue by 2031

Bain says current consumer and enterprise AI could generate only $1.2 trillion to $1.8 trillion, leaving a $4.2 trillion gap that may depend on new markets such as AI-powered search, ads, robotics and drug discovery. It also warns that faster AI adoption is becoming a competitive advantage.

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What we check

Primary source · date · number · named spokesperson. Two of the four and we will usually run it.