the voice of customer experience technology

Zoom on CX Today

223 pieces · 179 editorial · 44 sponsored · covered since 2022 (47 stories)

CX Today coverage mentioning Zoom, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zoom stories to your CX Today feed.

Editorial coverage

179 pieces · CX Today editorial stories
Zoom Lands Its “Largest Ever” CCaaS Deal, Enjoys 82% Surge In Contact Center Customers
News
Zoom Lands Its “Largest Ever” CCaaS Deal, Enjoys 82% Surge In Contact Center Customers
Charlie Mitchell · 1y ago
Big CX News from AWS, Salesforce, Zoom, Zendesk & Oracle
News · CRM & Data
Big CX News from AWS, Salesforce, Zoom, Zendesk & Oracle
Rhys Fisher · 2y ago
Zoom Drops a Mega Virtual Agent Upgrade, Gives Its Contact Center a GenAI Makeover
News
Zoom Drops a Mega Virtual Agent Upgrade, Gives Its Contact Center a GenAI Makeover
Charlie Mitchell · 2y ago
NewsThe Zoom Contact Center Is Now Available on the AWS MarketplaceCharlie Mitchell · Sep 24, 2024
NewsZoom Releases Three Tools to Simplify Contact Center Agent ExperiencesJames Stephen · Sep 16, 2024
News · CRM & DataBig CX News from NICE, Five9, Zoom & WebexRhys Fisher · Aug 23, 2024
NewsZoom Signs Its Largest-Ever Contact Center Deal, Surpasses 1,100 CCaaS CustomersCharlie Mitchell · Aug 22, 2024
News · CX IntelligenceLook Who’s Talking! Character.AI Launches Two-Way Avatar Conversation FeatureRhys Fisher · Jul 3, 2024
NewsZoom Adds New Agent-Assist, Translation, & SMS Capabilities to Its Contact CenterCharlie Mitchell · Jun 19, 2024
News · CRM & DataBig CX News from AWS, Zoom, Salesforce & SugarCRMRhys Fisher · May 24, 2024
NewsZoom Enjoys a Surge In CCaaS Sales, Credits New Bundling StrategyCharlie Mitchell · May 21, 2024
NewsZendesk Appoints New Chief Legal Officer – The Start of a Trend?Rhys Fisher · Mar 28, 2024
News · Agent ExperienceZoom Reveals New Contact Center Agent & Supervisor Innovations at Enterprise ConnectCharlie Mitchell · Mar 25, 2024
NewsZoom Launches New AI Companion, CRM Support, & VoC CapabilitiesJames Stephen · Mar 19, 2024
Interview · CX IntelligenceCustomer Data Concerns and CC Investment – Will a Possible TikTok Ban Impact CX?Rhys Fisher · Mar 14, 2024
News · CRM & DataThe Latest BIG News from Salesforce, Alorica, Playvox, & ZoomRhys Fisher · Mar 1, 2024
NewsZoom Contact Center Licenses Triple as Its CCaaS Business SurgesCharlie Mitchell · Feb 27, 2024
NewsThe Latest BIG News from Microsoft, Twilio, Salesforce, & ZoomCharlie Mitchell · Jan 19, 2024
NewsZoom Moves to Improve Contact Center Data Privacy, Outbound Dialing, & MoreCharlie Mitchell · Jan 16, 2024
NewsThe Latest BIG News from Five9, Zoom, Twilio, & VerintCharlie Mitchell · Dec 8, 2023
NewsZoom Creates New Contact Center Packages for “Flexibility and Value”Charlie Mitchell · Dec 7, 2023
NewsThe Latest BIG News from Zoom, Verint, Salesforce, & AWSCharlie Mitchell · Nov 24, 2023
NewsZoom Partners with PCI PalTom Wright · Nov 24, 2023
NewsZoom Reaches 700 CCaaS Customers, Virtual Agent Growth SoarsCharlie Mitchell · Nov 21, 2023
NewsThe Latest BIG News from Cisco, Microsoft, Zoom, & SAPCharlie Mitchell · Oct 27, 2023
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