the voice of customer experience technology

Zendesk on CX Today

188 pieces · 173 editorial · 15 sponsored · covered since 2022 (49 stories)

CX Today coverage mentioning Zendesk, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Zendesk stories to your CX Today feed.

Editorial coverage

173 pieces · CX Today editorial stories
Zendesk Continues to Experiment with New Pricing Strategies
News · CRM & Data
Zendesk Continues to Experiment with New Pricing Strategies
Rhys Fisher · 1y ago
Hacker Exposes Zendesk Security Flaw, Accesses Confidential Customer Info
News · CRM & Data
Hacker Exposes Zendesk Security Flaw, Accesses Confidential Customer Info
Rhys Fisher · 2y ago
Big CX News from AWS, Salesforce, Zoom, Zendesk & Oracle
News · CRM & Data
Big CX News from AWS, Salesforce, Zoom, Zendesk & Oracle
Rhys Fisher · 2y ago
News · CRM & DataZendesk Launches an AI Agent Builder, Enhances Its Agent CopilotCharlie Mitchell · Oct 9, 2024
News · CRM & DataBig CX News from Zendesk, Cisco, Oracle & Five9Rhys Fisher · Aug 30, 2024
Interview · CRM & DataZendesk Unveils “Industry First” Outcome-Based Pricing ModelRhys Fisher · Aug 29, 2024
News · CRM & DataZendesk Report Predicts the End of Customer Wait TimesRhys Fisher · Aug 22, 2024
News · CRM & DataBig CX News from NICE, Zendesk, Meta & Five9Rhys Fisher · Aug 16, 2024
News · CRM & DataZendesk Teams with Meta to Launch Customer Messaging AppRhys Fisher · Aug 14, 2024
News · CX IntelligenceZendesk Targets “Essential” AI Startups with Global VC ArmRhys Fisher · Jun 21, 2024
News · CRM & DataBig CX News from Salesforce, Zendesk, Pegasystems & VerintRhys Fisher · May 3, 2024
News · Agent ExperienceZendesk Enters the Workforce Engagement Market with a Deep OfferingCharlie Mitchell · May 2, 2024
News · CRM & DataBig CX News From Salesforce, Microsoft, Zendesk, & VonageRhys Fisher · Apr 19, 2024
News · CRM & DataZendesk Announces Anthropic and AWS Collaborations – Targets AI ImprovementsRhys Fisher · Apr 17, 2024
News · CRM & DataZendesk Announces AI Service Suite Revamp, Claims to Offer the "Most Complete Service Solution"Rhys Fisher · Apr 16, 2024
News · CRM & DataBig CX News From Google, HubSpot, SAP, & Five9Rhys Fisher · Apr 12, 2024
News · CRM & DataFive9 Tightens Its Telephony Integration with Zendesk, Improves Voice Data ManagementCharlie Mitchell · Apr 11, 2024
NewsZendesk Appoints New Chief Legal Officer – The Start of a Trend?Rhys Fisher · Mar 28, 2024
Feature · CRM & DataThe Acquisition of Ultimate May Transform Zendesk. Here’s How.Charlie Mitchell · Mar 19, 2024
News · CRM & DataBig CX News from Gartner, Oracle, Zendesk, and SAPRhys Fisher · Mar 15, 2024
News · CX IntelligenceZendesk to Acquire Service Automation Provider UltimateKieran Devlin · Mar 13, 2024
Interview · CRM & DataThe Forrester Wave for Customer Service Solutions 2024: Top TakeawaysCharlie Mitchell · Mar 7, 2024
Interview · CX IntelligenceThe Best Customer Experience Analytics Tools for 2024Rebekah Carter · Feb 9, 2024
News · CRM & DataZendesk Is 43 Percent Cheaper Than Salesforce Service Cloud, Finds Nucleus ResearchJames Stephen · Jan 29, 2024
InterviewBIG CX News - The Latest on Twilio's CEO Change & Zendesk's Klaus AcquisitionCharlie Mitchell · Jan 24, 2024
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