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Vonage on CX Today

100 pieces · 89 editorial · 11 sponsored · covered since 2019 (3 stories)

CX Today coverage mentioning Vonage, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Vonage stories to your CX Today feed.

Editorial coverage

89 pieces · CX Today editorial stories
Ericsson Appoints New Vonage CEO to Accelerate Its Turnaround
News · Service Operations
Ericsson Appoints New Vonage CEO to Accelerate Its Turnaround
Rhys Fisher · 3mo ago
Vonage AI Agents Show Why CX Automation Is Getting More Industry-Specific
News
Vonage AI Agents Show Why CX Automation Is Getting More Industry-Specific
Alex Cole · 4mo ago
Why Vonage Is Moving Beyond Generic AI for CX With Industry-Specific AI Agents
News
Why Vonage Is Moving Beyond Generic AI for CX With Industry-Specific AI Agents
Francesca Roche · 4mo ago
News · Service OperationsGartner Magic Quadrant for Communications Platform as a Service (CPaaS) 2026: The RundownRhys Fisher · May 29, 2026
News · Service OperationsBig CX News from Vonage, Claude, Fin (Intercom) & CiscoRhys Fisher · May 15, 2026
News · Service OperationsVonage's 36-Hour SMS Outage Exposes a Single Point of FailureRhys Fisher · May 11, 2026
NewsAgentforce Contact Center and the New Battle Line: Where Should CX Live?Rob Wilkinson · Mar 30, 2026
News · CRM & DataBig CX News from Salesforce, Vonage, ServiceNow, Oracle & GenesysRhys Fisher · Mar 27, 2026
NewsVonage Targets Agent Productivity with Deep ServiceNow Voice IntegrationRhys Fisher · Mar 24, 2026
ExplainerAI Receptionists Are Becoming Digital Labor (and the ROI Is Getting Real)Francesca Roche · Feb 18, 2026
News · Revenue TechVonage Brings Omnichannel Capabilities into Salesforce Agentforce MarketingFrancesca Roche · Jan 15, 2026
NewsSalesforce and Vonage Bring AI Voice Power to the Contact CenterRhys Fisher · Dec 19, 2025
News · Revenue TechVonage Launches Fraud Detection Tool for Salesforce Amid Spike of AttacksFrancesca Roche · Oct 13, 2025
Interview · CX IntelligenceThe Forrester Wave for CCaaS Platforms 2025: Top TakeawaysRhys Fisher · Apr 11, 2025
News · CRM & DataSAP Taps Vonage to Blend AI Agents and CPaaSFloyd March · Mar 4, 2025
News10 CPaaS Providers to Watch Out for in 2025Charlie Mitchell · Jan 14, 2025
NewsSprinklr Appoints Rory Read as CEO, Scraps Its Co-CEO StrategyRhys Fisher · Nov 5, 2024
NewsVonage Promises to Simplify the Agent Experience with an “Intelligent” Contact Center WorkplaceRhys Fisher · Oct 17, 2024
News · CX IntelligenceVonage and SAP Co-Create ‘Next-Gen’ Enterprise AppsJames Stephen · Sep 12, 2024
NewsVonage Boosts Voice Platform with AI-Powered SIP CapabilitiesRhys Fisher · Jul 25, 2024
News · CRM & DataBig CX News from Avaya, Salesforce, Vonage, & GartnerRhys Fisher · Jul 12, 2024
NewsVonage's Market Value Drops By $4BN: What Went Wrong?Charlie Mitchell · Jul 10, 2024
Interview · CRM & DataGartner Magic Quadrant for Communications Platform as a Service (CPaaS) 2024Rhys Fisher · Jun 28, 2024
NewsVonage Selected by Global Automation Supplier for Improved Agent ExperiencesJames Stephen · Jun 14, 2024
NewsBig CX News from NICE,Genesys, Avaya & VonageRhys Fisher · May 17, 2024
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